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Hometown Toyota - Service Center

Ontario, OR

4.5
240 Reviews
Call Service Center (541) 889-3151

240 Reviews of Hometown Toyota - Service Center

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November 08, 2024

Caleb in service and Adam the service manager did an excellent job as usual great customer service. More

by stevecoley_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and Adam in service
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Nov 08, 2024 -

Steve's Hometown Toyota responded

We're ecstatic to hear that Caleb and Adam demonstrated our commitment to customer service at Steve's Hometown Toyota!

November 07, 2024

They were quick on getting my truck back to me and the service was good More

by martin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Steve's Hometown Toyota responded

Thanks so much for your review. We look forward to your next visit to Steve's Hometown Toyota!

November 06, 2024

Was satisfied with service. Would have liked a phone call instead of text about additional service needed. More

by MPANZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Steve's Hometown Toyota responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service at Steve's Hometown Toyota. We'll take note of your preference for a phone call and strive to improve communication in the future.

November 05, 2024

They changed our oil, rotated our tires in a timely manner, very happy with the service. More

by JKS618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Moncada
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Nov 05, 2024 -

Steve's Hometown Toyota responded

It was our pleasure to assist you. Thank you from all of us here at Steve's Hometown Toyota!

November 04, 2024

Service was great. Took a bit longer than expected, but the job was done well!! More

by debbie_k_seal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
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Nov 04, 2024 -

Steve's Hometown Toyota responded

Debbie, thank you for the 5-star review of Steve's Hometown Toyota! We hope we can welcome you back with a more efficient experience next time. Take care!

November 04, 2024

Your help and assistance was most wonderful! Your staff really know their stuff. Very well trained. More

by VERLEX6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Moncada
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Nov 05, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided you with such wonderful assistance! Thank you for recognizing their expertise and training. We appreciate your feedback!

November 02, 2024

The stuff that was said that needed done was false. I feel that you guys tried to take me for more money that was needed More

by SANDY_LEFEVER97814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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November 01, 2024

Great service and excellent quality. They even give you a free car wash on your way out. More

by MISSLETTIEMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
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Nov 04, 2024 -

Steve's Hometown Toyota responded

We are so happy that our Steve's Hometown Toyota team earned your five stars. Thanks for your support!

October 29, 2024

Great snacks and coffee . . wait time good . staff informative , good cars to look at , am hoping for a Prius like all EV by next year or so, just need a good ev road car. More

by LBSTAUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just service dept.
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Oct 30, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear you enjoyed the snacks and coffee during your visit at Steve's Hometown Toyota! Our team is always here to provide informative service, and we hope you'll find the perfect EV road car with us soon. Thanks for sharing your experience!

October 29, 2024

My time at this dealership was quite good and very timely. Would not hesitate about future appointments and there outcome More

by billbevbliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that your experience at Steve's Hometown Toyota was positive and efficient, Bill. Thank you for sharing, and we look forward to assisting with any future appointments!

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