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Hometown Toyota - Service Center

Ontario, OR

4.5
183 Reviews

183 Reviews of Hometown Toyota - Service Center

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September 09, 2024

Had an issue with a defective front camera system on a 2024 RAVA 4, staff promptly scheduled an appointment found the issue, ordered the part and had it fixed the next day on warranty coverage. Very quick More

by dan.cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 09, 2024 -

Steve's Hometown Toyota responded

Dan, we're glad to hear our team at Steve's Hometown Toyota could resolve the issue quickly and efficiently for you. Thanks for sharing your positive experience!

September 08, 2024

They always do good work although they are expensive. The staff is always helpful and available. More

by 2061house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 09, 2024 -

Steve's Hometown Toyota responded

Thank you for reviewing Steve's Hometown Toyota! It was so kind of you to share your experience.

September 05, 2024

I left the car at the dealer to get it serviced and told the shop to call me if there are any problems. When I return to pick up the car, they said that it needed brake fluid and some other things, but bec More

by dlc3159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Foale
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Great place to do business, always polite and considerate. The work is always done on time . More

by bar20ranch.dl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Steve's Hometown Toyota responded

Thank you for reviewing Steve's Hometown Toyota! It was so kind of you to share your experience.

September 04, 2024

They were very helpful, and had things done quickly. Answer any questions I had. And made sure I understand what it was that needed done. Only complaint I have was that the car wash was down. More

by dragonelf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Steve's Hometown Toyota responded

Thank you for the feedback! We're glad to hear our team at Steve's Hometown Toyota was helpful and efficient. Apologies for the car wash being down; we'll work on that. Safe travels!

August 29, 2024

Great speedy service. Staff was helpful and scheduling went smooth. Everything was done much quicker than estimated. More

by muraman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Aug 30, 2024 -

Steve's Hometown Toyota responded

Muraman, we're delighted to hear that you had a smooth and speedy experience with us at Steve's Hometown Toyota. Thanks for the positive feedback!

August 29, 2024

The people I dealt with were always courteous, diligent and worked hard to get the job done and ensure that I was treated fairly getting the best possible deal. More

by ptapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided courteous and diligent service. Thanks for sharing your positive experience!

August 29, 2024

i have been doing business with this dealership for 6 years now. I have bought 4 new vehicles in that time. They never disappoint with every aspect of the buying and servicing of my vehicles. I would h More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Aug 30, 2024 -

Steve's Hometown Toyota responded

Barbara, thank you for your continued trust in Steve's Hometown Toyota over the years! We're delighted to hear that you've had consistently positive experiences with both our sales and service teams. Your recommendation means a lot to us!

August 26, 2024

Great people, awesome knowledge, fast and efficient work, reasonably priced. Love Hometown Toyota. Adam us fantastic!! More

by LARREIDAHO
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 26, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear you had such a positive experience with Adam and the team at Steve's Hometown Toyota. Thanks for sharing your feedback!

August 25, 2024

Came for warranty inspection and oil change. Super fast and very friendly and courteous service, More

by dpmihalic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Aug 26, 2024 -

Steve's Hometown Toyota responded

We are so happy that our Steve's Hometown Toyota team delivered an excellent experience. Thank you for the kind words!

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