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Hometown Toyota - Service Center

Ontario, OR

4.5
183 Reviews

183 Reviews of Hometown Toyota - Service Center

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October 08, 2024

Great dependable on time quality work thank you! Friendly ...Juan P or JP has been super More

by crouley1george
Workmanship
Recommend Dealer
Yes
Employees Worked With
Caleb?
October 08, 2024

Staff members are very nice and professional. They were very accommodating. I appreciate the service they provide. More

by AB2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond and Moses
Oct 08, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided you with accommodating and professional service. Thank you for the kind words, and we look forward to serving you in the future!

October 07, 2024

Very courteous and efficient in their servicing of our vehicle. Provided a courtesy vehicle since we’re from out of state. Completed the service faster than promised. Extremely pleased overall. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
Oct 07, 2024 -

Steve's Hometown Toyota responded

Paul, we're delighted to hear that our team at Steve's Hometown Toyota provided you with efficient service and a courtesy vehicle. Thank you for sharing your positive experience! Safe travels back home!

October 07, 2024

Service was excellent, wait time was less than they estimated. Also had great snacks in the waiting area. More

by eightdess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that you enjoyed the excellent service and quick wait time at Steve's Hometown Toyota. It's great to know our snacks hit the spot too! Thanks for sharing your experience with us!

October 06, 2024

They are wonderful and easy to work with. They only do what you want them to and do it right. I live in Bend but drive to Ontario because they are so much better! More

by jessica_rappel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 07, 2024 -

Steve's Hometown Toyota responded

Jessica, thank you for making the trip to see us at Steve's Hometown Toyota! We're delighted to hear that our team made your experience worthwhile. Safe travels back to Bend!

October 04, 2024

Kevin (Ontario, OR) did a awesome job keeping me up to date during maintenance check More

by frhhi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept
Oct 04, 2024 -

Steve's Hometown Toyota responded

Thank you for choosing Steve's Hometown Toyota, we appreciate your positive feedback for Kevin's maintenance check!

October 04, 2024

Very friendly and helpful, did not keep me waiting and service took less than an hour. I asked if they could wash and vacuum he explained that they no longer have anyone to wash, he then gave me a vouch More

by BUCKEROOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 07, 2024 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with us at Steve's Hometown Toyota! We're glad to hear our team was friendly and efficient, and that they provided a voucher for the car wash. We appreciate your support!

September 29, 2024

Not pleased at all ! Service this time was a bad experience for me . No wash pressured to do more but tire rotation OK More

by donthompso1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Foale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Moncada
September 29, 2024

Fast service, friendly techs. Love that coupon!! Enjoy the reminders of required service needs. Thx More

by cprice8843
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 30, 2024 -

Steve's Hometown Toyota responded

Thanks for the wonderful review of Steve's Hometown Toyota! Our team always aims to ensure your complete satisfaction. See you next time!

September 27, 2024

great bla bla bla bla bla bla bla bla bla bla bla bla bla bla More

by MAYBED1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Moncada
Sep 29, 2024 -

Steve's Hometown Toyota responded

We really appreciate you taking the time to leave Steve's Hometown Toyota this awesome review, thank you!

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