Back

Hometown Toyota - Service Center

Ontario, OR

4.5
183 Reviews

183 Reviews of Hometown Toyota - Service Center

Sort by
November 26, 2024

Your service has gone down hill. Your service guy wasn’t Courteous. You don’t wash or vacuum cars as a complementary service. More

by blcboop55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
November 25, 2024

Always pleased with the work done on our vehicle and the customer service is very good to meet our needs. More

by anne.c.broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Moncada
Nov 26, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that you're consistently pleased with the service at Steve's Hometown Toyota, Anne! Our team is dedicated to meeting your needs, and we appreciate your support. Safe travels until next time!

November 18, 2024

Great service department, Desmond and crew did an excellent job taking care of me and my vehicle. I will definitely be a return customer for purchases and service. A+++++ More

by codyvavra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
Nov 19, 2024 -

Steve's Hometown Toyota responded

Cody, we're delighted to hear that Desmond and the team at Steve's Hometown Toyota provided you with excellent service! We look forward to welcoming you back for future purchases and services. Thanks for the fantastic review!

November 15, 2024

Efficient, prompt, friendly, not pushy, informative, respectful and attentive. Appreciated the evaluation of the condition of my car and the suggestions. A good experience. More

by donnielarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Cline, parts, very helpful
Nov 15, 2024 -

Steve's Hometown Toyota responded

Donnie, we're delighted to hear about your positive experience with our team at Steve's Hometown Toyota. Thank you for sharing such kind words! If there's anything else we can do for you, just let us know.

November 15, 2024

Always great service, quick in and out! Appreciate tellers sitting next to you, when you already sitting, to talk about your vehicles repairs, rather than standing above you. More

by JamieFox212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Steve's Hometown Toyota responded

Jamie, we're delighted to hear that you appreciate the personalized service at Steve's Hometown Toyota. Our team always aims to make your experience comfortable and efficient!

November 15, 2024

All personnel were friendly and professional. I was given the information needed to make future decisions about my service. More

by sunbeam41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Youngflesh
Nov 18, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided you with friendly and professional service. It's great to know you received the information needed for future decisions. Thanks for sharing your experience!

November 13, 2024

Always friendly and provided great customer service. I only would hope to have my Highlander washed, my skybox doesn’t work in the coupon vouchers they hand out fir a car wash. More

by janie_brose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
Nov 13, 2024 -

Steve's Hometown Toyota responded

Janie, thanks for the feedback! We're glad to hear you enjoyed our customer service at Steve's Hometown Toyota. We'll look into the car wash voucher issue and appreciate your patience. Safe travels in your Highlander!

November 12, 2024

They hold up to the Toyota experience expectation. Long lasting and attention to details. They gave us a great buying experience, and even with after dealing with the service guys they all did a great More

by wardfamily97850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cruz, Devon Jones
Nov 12, 2024 -

Steve's Hometown Toyota responded

Thank you for sharing your positive experience with us at Steve's Hometown Toyota! We're delighted to hear that our team, including Cesar, provided excellent service and attention to detail. We appreciate your support and look forward to serving you again in the future!

November 12, 2024

I bought my Scion XD from them in 2013. They've always be good to me. I had almost all my servers there. I'd have all services the there but prices are to high. I was turning 100,000 miles More

by LHAYS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Moncada
Nov 12, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that your Scion XD has been in excellent condition and that you've had positive experiences with us at Steve's Hometown Toyota over the years. Thank you for trusting us with your vehicle, and we're here whenever you need assistance!

November 09, 2024

The sales and service staff are always helpful without being pushy. We have owned several Toyota because of the atmosphere I'm the dealership. More

by hyatt
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Steve's Hometown Toyota responded

Hyatt, we're delighted to hear that our team at Steve's Hometown Toyota has consistently provided a welcoming atmosphere for you. Thank you for your continued support and trust in us!

2
...