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Hometown Toyota - Service Center

Ontario, OR

4.5
239 Reviews
Call Service Center (541) 889-3151

239 Reviews of Hometown Toyota - Service Center

Sort by
August 19, 2024

I felt like I was being gaslighted. I'm not sure what has happened but I think I was ripped off. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Foale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

They did not have the loaner car l had call the service manager They said they would call about a status it never happened The second time never called back even l called and left message everyday I wi More

by jgelskey2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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August 15, 2024

They were knowledgeable on the issue hone when I scheduled and very quick getting things done More

by LIZNBRIANF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pantoja
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Steve's Hometown Toyota responded

We're glad you enjoyed working with our team, Liz and Brian! We appreciate your business and look forward to seeing you for another top-notch service at Steve's Hometown Toyota.

August 14, 2024

They all did a great job as usual. I would buy another Highlander from them but the Highlander took out the V6 engine and put in a V4-Turbo. Bad decision. More

by tessdualdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Steve's Hometown Toyota responded

Tess, thanks for the feedback! We're glad to hear our team at Steve's Hometown Toyota did a great job. We appreciate your thoughts on the Highlander engine change and will pass them along.

August 14, 2024

Always helpful and pleasant staff Quick to get you in and out in timeframe they promise More

by adavengirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 15, 2024 -

Steve's Hometown Toyota responded

We're delighted to get your 5-star review here at Steve's Hometown Toyota. Thank you!

August 14, 2024

Absolutely love my Venza. I have had it for 3 years and have 22000 miles. More

by regcon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beavers
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Aug 14, 2024 -

Steve's Hometown Toyota responded

Thank you for reviewing Steve's Hometown Toyota! It was so kind of you to share your experience.

August 14, 2024

It was great getting in for my toyota service so quickly and they were thorough. More

by mary.t.anderson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 14, 2024 -

Steve's Hometown Toyota responded

Thank you for leaving Steve's Hometown Toyota a five-star review! We are thrilled that your visit was efficient and thorough.

August 14, 2024

No issues prompt courteous service . Thanks will be back for future maintenance on my Tundra More

by johnwolters60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Aug 14, 2024 -

Steve's Hometown Toyota responded

Thank you for visiting Steve's Hometown Toyota! We look forward to assisting you next time!

July 27, 2024

Everyone is friendly, professional, and I trust the work that was performed. Easy to schedule service. The car always comes back clean. Thanks everyone! More

by Bankofsnakeriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service
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Jul 29, 2024 -

Steve's Hometown Toyota responded

Thank you for the kind words! We're glad to hear that our team at Steve's Hometown Toyota provided a friendly and professional experience. We appreciate your trust in us and look forward to serving you again!

July 18, 2024

The service was good and timely got me in fast and the service was very thorough More

by glennkuwahara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Jul 18, 2024 -

Steve's Hometown Toyota responded

Glenn, it was our pleasure to assist you. Thank you from all of us here at Steve's Hometown Toyota!

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