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Hometown Toyota - Service Center

Ontario, OR

4.5
183 Reviews

184 Reviews of Hometown Toyota - Service Center

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May 18, 2024

Courteous, thorough and honest. I bought two Tacomas and my next purchase will be with you. More

by ROBERTOBAHRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bevers
May 20, 2024 -

Steve's Hometown Toyota responded

We are glad to hear that our team has provided excellent purchasing support. Thank you for choosing Steve's Hometown Toyota for your purchase needs. See you next time!

May 18, 2024

We buy our vehicles from Steve's Hometown. We know service following will be great. More

by gordonkf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know all names.
May 20, 2024 -

Steve's Hometown Toyota responded

All of us at Steve's Hometown Toyota are happy to see this wonderful feedback! Thank you, Gordon!

May 14, 2024

Known problems were corrected and additional issues were identified and promptly corrected. All costs were were explained along the way. More

by bjonasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Quirova
May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to promptly correct all issues and keep you informed about the costs. Thanks for sharing your positive experience!

May 13, 2024

I got an appointment for the next day and our car was fixed in less than 48 hours. Great service ! More

by mark.a.HARDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Des in service Depot.
May 13, 2024 -

Steve's Hometown Toyota responded

Mark, we are happy to hear your service experience was quick and five-star worthy! Thanks for choosing Steve's Hometown Toyota.

May 13, 2024

Kevin Castillo who is my Service Advisor did a very good job taking care of me and my Tacoma. I had the Tacoma's 30,000 mile service done & Kevin explained everything the Service Tech would be doing. More

by matt10103
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that Kevin was able to provide you with detailed service for your Tacoma at Steve's Hometown Toyota. Thanks for trusting us with your vehicle, and we look forward to assisting you in the future!

May 11, 2024

The service consultants/representatives are always most courteous and usually on top of things. I do have one gripe: When I take my car for a wash, the windshield all too frequently has bug remaims still o More

by chevy4me0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Steve's Hometown Toyota responded

We appreciate your feedback and we're glad to know our team at Steve's Hometown Toyota has been courteous. We'll take note of the car wash issue you've mentioned, as we strive for perfection in all areas. Thanks for bringing this to our attention!

May 09, 2024

Thank you! To all the staff for doing a great job and help me with my cat More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the staff from services , Paul Carson, Freddy Moncada
May 10, 2024 -

Steve's Hometown Toyota responded

Rose, thank you for this 5-star review of Steve's Hometown Toyota! We hope you have a lovely day!

May 06, 2024

It was easy to get an appt and change at the last minute and the service was quick. We have bought two Toyotas from Corey since we moved here and he has been great. However the service person was a little More

by eightdess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

everything was great thank you xxxxxx xxxxxxxxx xxxxxxxx xxxxxx xxxx xxxxx xx xx xx xx xx More

by mgbudbeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Steve's Hometown Toyota responded

Thank you for working with us at Steve's Hometown Toyota! Safe travels, and we'll see you next time!

May 03, 2024

Very Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by LARRYSUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 03, 2024 -

Steve's Hometown Toyota responded

Thank you for taking a moment to leave Steve's Hometown Toyota a 5-star review! We look forward to serving you again next time!

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