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Hometown Toyota - Service Center

Ontario, OR

4.6
263 Reviews

263 Reviews of Hometown Toyota - Service Center

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September 02, 2025

My wife was treated well when she took my pickup in for service. Your staff is always professional and pay attention to the little details that matter. Thank you, Joe More

by joe.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and Cody
Sep 03, 2025 -

Steve's Hometown Toyota responded

Joe, thank you for your business and feedback! We are proud to have your support and we hope to see you and your wife back again at Steve's Hometown Toyota. Safe travels ahead!

August 28, 2025

I had a very friendly and professional experience. Cody was a very compent employee and helped me through the process More

by fowlerj114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Steve's Hometown Toyota responded

We’re so lucky to have customers like you! Thank you for choosing Steve's Hometown Toyota and sharing this positive feedback about Cody. See you next time!

August 26, 2025

Nothing crazy happened during my visit scheadule more service to my vehicle but when I got in my vehicle I noticed it didn't get washed I recall it always getting washed or a voucher to the car wash if t More

by Dude where's my car?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech for oil changes IDK
August 18, 2025

Met representative at the scheduled time and he proceeded to explain the process. Waited inside in a clean, comfortable setting until the car was serviced at which time he explained what had been done and t More

by IBATES0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 21, 2025 -

Steve's Hometown Toyota responded

It's wonderful to know our team was so thorough and efficient during your visit! Thank you for choosing Steve's Hometown Toyota and for sharing your positive experience. Safe travels!

August 14, 2025

Did a great job. Had to wait over over 4 hours. But Scott gave me a loaner to run and do everything I needed. Also they were down 1 man in service. Just one of t More

by delash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 15, 2025 -

Steve's Hometown Toyota responded

Thank you for choosing Steve's Hometown Toyota and for your patience during your visit. We're glad Scott took great care of you and provided a loaner!

August 12, 2025

The Service Department is great to work with. They're ready when I arrive and everything is completed in the time given. More

by nana062158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 13, 2025 -

Steve's Hometown Toyota responded

We are thrilled to hear everything has gone smoothly! Thank you for choosing Steve's Hometown Toyota and sharing your feedback. See you next time!

August 09, 2025

Service was excellent, Kevin my service advisor was polite, respectful and more than accommodating and answered all of my questions, Service was provided in a timely manner More

by artfulldodger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo service advisor, and Jamie Martinez parts manager
Aug 11, 2025 -

Steve's Hometown Toyota responded

We are so pleased to read such a complimentary review about Kevin! Thank you for visiting Steve's Hometown Toyota and for sharing your support with our team. See you next time!

August 07, 2025

Always personable service and knowledgable discussions on what had just been serviced. Reasonable and fair estimates. More

by THEREISACOYOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Sorry, I remember faces
Aug 11, 2025 -

Steve's Hometown Toyota responded

Thank you for choosing Steve's Hometown Toyota! We are honored to have your support and five stars! See you next time! Take care!

August 04, 2025

Fast and friendly service team, snacks and drinks are super great! We didn't have to wait long. More

by jenbaez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain
Aug 06, 2025 -

Steve's Hometown Toyota responded

Thanks so much, Jen. We look forward to your next visit to Steve's Hometown Toyota!

August 04, 2025

Fast and friendly service team, snacks and drinks are super great! We didn't have to wait long. More

by jenbaez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain
Aug 06, 2025 -

Steve's Hometown Toyota responded

This review means a lot to us! Thank you for choosing Steve's Hometown Toyota and for sharing your feedback. Have a wonderful day!

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