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Hometown Toyota - Service Center

Ontario, OR

4.5
238 Reviews

238 Reviews of Hometown Toyota - Service Center

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June 02, 2025

Easy to schedule an appointment online, very short wait before they were able to take my car, the lounge was comfortable, and the service was completed quickly. All of this was covered by the Toyota new ca More

by Idahomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Steve's Hometown Toyota responded

We're delighted to hear that your experience at Steve's Hometown Toyota was seamless and comfortable. It's great to know our team met your expectations with efficient service under the new car plan. Thanks for sharing!

May 23, 2025

Actually achieved nothing after 3 hours. I am now forced to write more words, so I have More

by maximike123321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2025

My experience was great. Cody was my Service Manager and kept me informed as to the progress and any issues or needs with my Prius. Got everything squared away. Roberto wh More

by Linda Strain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Youngflesh & Roberto Cano
May 26, 2025 -

Steve's Hometown Toyota responded

Linda, it's wonderful to hear that Cody and Roberto provided such attentive service during your visit at Steve's Hometown Toyota. We're delighted to have served your family well over the years and look forward to welcoming you back!

May 20, 2025

The serviceman was very nice, informative, and respectful. They told me about service that needed done. He also told me he was going to give me a certificate for a car wash but I didn’t get one. More

by bethglenn88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 20, 2025 -

Steve's Hometown Toyota responded

Beth, thank you for your feedback! We're glad to hear our team at Steve's Hometown Toyota provided informative service, and we look forward to providing a wash for you next time.

May 18, 2025

Kevin was pleasant and helpful. Was inquiring if there was a backseat cover for my vehicle. He was unable to find one that would work. More

by caared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
May 19, 2025 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with Kevin at Steve's Hometown Toyota. We're glad to hear he was pleasant and helpful, even though a suitable backseat cover wasn't available. If there's anything else we can assist you with, please let us know!

May 18, 2025

Steve's Hometown Toyota has a wonderful service department. They are very friendly, skilled and knowledgeable! More

by BUBBASGIRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody McCoshum
May 19, 2025 -

Steve's Hometown Toyota responded

We're delighted to hear that our service department at Steve's Hometown Toyota impressed you with their friendliness and expertise. Thank you for the kind words!

May 16, 2025

They were able to get me in it they can't get me into something different. I'm afraid of my toyota bz4x limited after it trying burning down my house and cars. I will never look at electric cars the same More

by chelseyfriends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The store manager.
May 14, 2025

Steve's Hometown Toyota is a great dealership that provides excellent customer service both in sales and maintenance. More

by edavis101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Steve's Hometown Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Steve's Hometown Toyota provided excellent service in both sales and maintenance. We appreciate your support!

May 13, 2025

great service, friendly people. On time and never a problem . Nice place to sit and wait for your car to be worked on More

by terskine74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not have a name
May 13, 2025 -

Steve's Hometown Toyota responded

Thank you for the positive feedback! We're delighted to hear that our team at Steve's Hometown Toyota provided great service and a comfortable experience. We appreciate your support!

May 12, 2025

They are always fast and easy with my oil changes. They are on time with the schedule. More

by beckyvaughn42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 12, 2025 -

Steve's Hometown Toyota responded

We're happy that our team at Steve's Hometown Toyota has consistently hit the mark with speedy service! Thanks for the review, Becky.

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