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Steve's Hometown Toyota
Ontario, OR
409 Reviews
Why Buy From Hometown Toyota
Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help!
At Hometown Toyota We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the brand and model that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your purchase keeps running smoothly.
Experience Unique Hometown Toyota Customer Service in Person - We're in Ontario Oregon Close to Fruitland, New Plymouth, Boise, Caldwell, Nampa, Meridian, and Boise.
Make the trip from your home in Boise, Caldwell, Nampa, McCall, Meridian, or Vale to visit us in person at one of our Western Treasure Valley Dealership in Weiser and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, just a short drive away, we're waiting to answer all your questions, and we look forward to assisting you with all your vehicle transactions and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 409 reviews
Verified Customer
February 27, 2025
Typical obtuse car sales people and support staff including management. Didn’t listen to my requests, acted dumb when I brought up what was agreed upon earlier. Saw newly delivered cars speeding thro including management. Didn’t listen to my requests, acted dumb when I brought up what was agreed upon earlier. Saw newly delivered cars speeding through the parking lot which isn’t good for new cylinder rings etc…New car I picked up had mud smeared throughout and in the door buttons. Didn’t offer me a test drive before buying. Didn’t say anything to me when I left, it was just here’s an envelope with a key in it…. Bye, I guess. Just a weird experience. More
by brighamanderson
February 22, 2025
Alain was very knowledgeable and helpful. Our biggest dissatisfaction was with the required BrakeStar and etching. Since we bought a two year old vehicle that was originally purchased at Ste Our biggest dissatisfaction was with the required BrakeStar and etching. Since we bought a two year old vehicle that was originally purchased at Steve's, we thought the original owner had already paid for those two things, and we wouldn't be charged for those. The only other dissatisfaction was with the extended warranty. At almost three thousand dollars, this seemed a little extreme. A few days after getting home with the car, we had some questions about extended warranties, and we got a call from Matt with some cheaper options. We appreciated that information, and we are considering those options now. More
by johnwantulok
Employees Worked With
February 20, 2025
The people here are great to work with. Efficient with time and do what they say. Efficient with time and do what they say. More
by idahohogs
Employees Worked With
Other Employees :
Librado Ruiz
February 19, 2025
Friendly and helpful! Great patience as we sorted through the financial details! Thank you so much! Great patience as we sorted through the financial details! Thank you so much! More
by kimberlyjfelix
February 15, 2025
The Service center has great employees, always courteous. My only issue is what I was told and what my emails read from Toyota during my purchase. Free service within two years, or under 25,000 miles. My My only issue is what I was told and what my emails read from Toyota during my purchase. Free service within two years, or under 25,000 miles. My Limited 2023 Highlander is under two years of purchase, and under 25,000 miles, I was charged for my last service. I inquired about this and was told that I had already used my five services! Never was I told five services! I brought to attention that after a few weeks of purchasing my Highlander I received a recall notice that the front bumper needed to be replaced, as the front bumpers were falling off of the Highlanders while driving! This terrified me, after doing research, my supervisor informed me that the bumper on his Highlander fell off while his daughter was driving on the interstate at 65 mph! Luckily no one was hurt. I attempted to take my Highlander to the service department at Steve's Hometown three times before they finally had the parts to secure or replace my front bumper. During these visits they provided service to my Highlander. I drive from Baker City, OR to Ontario, OR for my service, an 86 mile one way trip from my home. I received a follow up text from Steve's Hometown regarding my service and I expressed my concerns, and reasons for the service due to a recall. The response was I had used my five services. After purchasing three new vehicles from Steve's Hometown within one year, we were never informed that we were limited to five services. It was not my doing of Toyota installing a front bumper that was falling off while driving, or the very long delay in the part arriving for this recall. Not satisfied with my return text or lack of concern on the delay with the recall. More
by janie_brose
Employees Worked With
Names unknown
