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Steve's Hometown Toyota

Ontario, OR

4.5
228 Reviews
Why Buy From Hometown Toyota Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help! At Hometown Toyota We're Here for You Every Step of the Way We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the brand and model that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your purchase keeps running smoothly. Experience Unique Hometown Toyota Customer Service in Person - We're in Ontario Oregon Close to Fruitland, New Plymouth, Boise, Caldwell, Nampa, Meridian, and Boise. Make the trip from your home in Boise, Caldwell, Nampa, McCall, Meridian, or Vale to visit us in person at one of our Western Treasure Valley Dealership in Weiser and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, just a short drive away, we're waiting to answer all your questions, and we look forward to assisting you with all your vehicle transactions and services.
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313 SE 13th St

Ontario, OR

97914

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Showing 228 reviews

November 25, 2021

Always so kind and helpful. I am always happy that is where I bought my vehicle. This is 4 now and I wouldn’t buy anywhere else for new Toyota More

by JOn Stockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Phelps
Nov 29, 2021 -

Steve's Hometown Toyota responded

Thanks for taking the time to review Steve's Hometown Toyota. We're grateful to have earned your loyalty and we look forward to working with you next time!

November 12, 2021

My service appointment was excellent, friendly, quick, very reasonably priced and a professional kind employee. More

by duane.alberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 13, 2021 -

Steve's Hometown Toyota responded

Hi Duane- thanks for the great review of Steve's Hometown Toyota! We're pleased that our service team took wonderful care of you and that it was an efficient experience.

November 09, 2021

In my search for a Tacoma Limited during the past six months, I have contacted over one hundred dealers nationwide. Despite the global chip shortage, with patience potential buyers can ultimately find t More

by ppaluigi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Dominguez, David Litzenberger
Nov 13, 2021 -

Steve's Hometown Toyota responded

I am sorry to see your low rating as we always hope to provide our customers' with a five-star experience. While I am pleased we could get you the truck you were hoping for, even during these difficult times, I would like to understand what more we could have done to provide a better experience. Your feedback helps our team improve in the future, and I would like to speak with you further if you were willing. Please give me a call when you have a chance. Thank you, Les Foale - Sales Manager - 866-772-4521

November 02, 2021

They had timely responses, worked with me to find the right car and deal, and were super patient with me as a first time buyer. More

by gp35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain
Nov 02, 2021 -

Steve's Hometown Toyota responded

We're glad we could make your first vehicle purchase a success! Thank you for trusting Steve's Hometown Toyota with the job - we hope you love your new wheels! Take care!

November 01, 2021

Sent an email requesting info on a Subaru I was interested in. After looking everything over, I sent another email asking if there is annything I should be aware of before driiving over 100 miles t More

by idahojjj
Recommend Dealer
No
Employees Worked With
Deleted
Nov 02, 2021 -

Steve's Hometown Toyota responded

We expect our customers to receive respectful service and I apologize if this wasn't your experience. We wanted to be straightforward about this vehicle, but I do understand your concern. I would like to clarify that our team member actually said, "Personally, I'd much rather get you something else." We truly would like to assist with your car search, so please consider giving me a call. Thank you, Les Foale - Sales Manager - 866-772-4521

Nov 02, 2021 -

idahojjj responded

How can you use the word straightforward when you didn't state it in your ad? I would have driven over 100 miles to check it out before I asked the question. No thanks.

October 23, 2021

I understand that times are crazy and I also understand the concept of supply and demand. However, I received a quote of MSRP plus documentation fees from TrueCar.com but this dealership would not accept More

by honorandintegrity
Friendliness
Recommend Dealer
No
Employees Worked With
Salesperson
Oct 25, 2021 -

Steve's Hometown Toyota responded

I am disappointed to see that there was a misunderstanding here. We know how vital it is to our success that we communicate clearly and professionally with our valued guests and I am not happy to see that your experience with us has been less than stellar so far. I would like to see if there is anything that I can do to improve your experience with us and would be happy to take your call at your earliest convenience. Thank you for your feedback, Les Foale - Sales Manager - 866-772-4521

October 13, 2021

I was able to get an appointment for service the next day when by normal dealer wouldn't even try to work with me to get me in any sooner than 1 month out. The service department was terrific in keeping me More

by Bech7890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teagan
Oct 13, 2021 -

Steve's Hometown Toyota responded

It's wonderful to hear that our team could see your vehicle in a timely way. We're glad that our service team was informative and helpful as they kept you safe. We appreciate this wonderful feedback and hope to see you again down the line.

October 05, 2021

Fast friendly and affordable service. Informative about upcoming recommended services and when it should be done. More

by Karol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah
Oct 05, 2021 -

Steve's Hometown Toyota responded

Karol, we are thrilled that you were so well informed and well taken care of by our team! Thank you for choosing Steve's Hometown Toyota for your service needs, we are grateful for your continued business.

September 23, 2021

The service was excellent. My truck run great. They always will have my business . Good atmosphere. More

by Sanduk55@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob shipley
Sep 23, 2021 -

Steve's Hometown Toyota responded

We're so glad to hear it! Thanks for trusting the Steve's Hometown Toyota team to keep your truck running smoothly - we'll see you again next time!

September 22, 2021

Worked with Mike via email and found the 4Runner I wanted that they had coming in in a few weeks. Got down to there wanting to see my trade in. Took my 2007 4Runner over to them. I live 45 minutes away. We g More

by tommblaine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Sep 24, 2021 -

Steve's Hometown Toyota responded

I assure you that our team would never knowingly misinform a guest regarding the condition of a vehicle and I sincerely apologize for any misunderstanding. It is hard to see that we did not deliver a more positive experience, and I would be grateful to discuss this with you further and offer my help. I will not be able to find your contact information from this review, so please consider reaching out to me at your earliest convenience. Thank you, Les Foale - Sales Manager - 866-772-4521

Sep 27, 2021 -

tommblaine responded

Les, I appreciate your response. My name is Tom Blaine at tommblaine@gmail.com I'd be happy to share my experience that I got from your sales team

Oct 13, 2021 -

tommblaine responded

Well I gave you my contact information but you never responded. I guess how you treat customers is not important. Would not recommend your dealership to anyone