Steve's Hometown Chevrolet Buick GMC - Service Center

Levi in the service department is the real deal. I appreciate Steve’s home town motors and Levi in the service department. I appreciate Steve’s home town motors and Levi in the service department. More

I made an appointment for scheduled maintenance and to complete some open recalls. I asked how long it would take and was told two hours, then I called the morning of the appointment and was again told tw complete some open recalls. I asked how long it would take and was told two hours, then I called the morning of the appointment and was again told two hours, and told two hours again when I checked in, so I decided to wait rather that arrange a ride. After I dropped my truck off, I went to breakfast and when I came back an hour later my truck was still sitting on the service drive, the work hadn't started. After more than three hours I asked the advisor for a status and was told it would be another 30 minutes, he blamed the factory for a slow software upload. If they would have started when I arrived, then it would have been close to the two hours that they originally stated. I had an appointment, isn't that the purpose of an appointment? When my truck was finally ready and I went to pay, I looked at the paperwork and the tire rotation wasn't done, which was part of the appointment and factory maintenance. By that time, I was out of time and had enough so I left. The advisor was a nice enough guy butt my service experience was among the worst that I have ever had. More

Levi did a Great Job and he was timely with his responses and kept me informed on where we were at in the process. and kept me informed on where we were at in the process. More

I’m still waiting for a response to take care of some issues I had with the dealership. They keep saying they’re gonna call me back, but I don’t get any phone calls. Tyler is trying to work on getting a issues I had with the dealership. They keep saying they’re gonna call me back, but I don’t get any phone calls. Tyler is trying to work on getting a manager to call me back But I have not heard from anybody. I would really appreciate it if somebody could call me back and solve the issues that I had. I don’t wanna feel like I bought a brand new car and now you guys don’t care. And take care of the problems that I have. Thank you, Jack. More

Jeff & Tyler were very courteous and worked hard to get my door handle fixed on my 2023 Acadia. Due to asphalt pavement in LaGrande my FOB wouldn’t unlock the car!! Never heard of such a bizarre incident!! my door handle fixed on my 2023 Acadia. Due to asphalt pavement in LaGrande my FOB wouldn’t unlock the car!! Never heard of such a bizarre incident!! The lady that helped me got the door handle a little bit off. Jeff & Tyler had to remove the door handle. GMC in LaGrande didn’t seem surprised. I brought the car back to Fruitland for service. More

The Service Department is always professional and courteous. The work performed is very good quality. courteous. The work performed is very good quality. More

Thanks, excellent service. Nice waiting room. But need sun shades on the windows the sun gets a little bright in the morning while sitting in the waiting room. Nice waiting room. But need sun shades on the windows the sun gets a little bright in the morning while sitting in the waiting room. More

I negotiated a deal for a 2023 GMC 2500HD and both myself and Hometown agreed! and Hometown agreed! More

I don't understand why I have to write something/anything. I gave a rating, it covered people doing their job. something/anything. I gave a rating, it covered people doing their job. More

Got my car serviced in a timely manner. Customer service was nothing exciting, overall just an average oil change Customer service was nothing exciting, overall just an average oil change More