Steve White Motors Inc.

Sold impeccable car, assured new inspection for our 16 year old son. Less than 2,000 miles, breaks fail. There response- we don't know how it's been driven since you bought it. Our straight A student driv year old son. Less than 2,000 miles, breaks fail. There response- we don't know how it's been driven since you bought it. Our straight A student drives 4 miles down the road to work and to school and back, that's it. They put both of our children in a death trap, with no offer to resolve. More

My wife and I had looked at 4or5 dealers lookin for a 2012 JEEP Wrangler Unlimited with the options we wanted. we live in hudson and not once thought or even remembered hickory had Steve White motors,Ica 2012 JEEP Wrangler Unlimited with the options we wanted. we live in hudson and not once thought or even remembered hickory had Steve White motors,Icame in on my day off and met Rodney Hall after searching and a few missed jeeps! lol Rodney happened to get one better than the orginal i looked at! our family loves our jeep! GO SEE Rodney! HE WILL TAKE CARE OF YOU! More

I had a mishap with a transmission component while traveling through North Carolina. I had to have my 2011 Dodge Ram 2500 towed to the dealership on a Sunday. I left my keys in the drop box with a b traveling through North Carolina. I had to have my 2011 Dodge Ram 2500 towed to the dealership on a Sunday. I left my keys in the drop box with a brief explanation of the problem. When I showed up at the dealership on Monday (7:30 am Memorial Day), Ms. Vignealt was already reviewing my case and entering data into the work-order database. My truck was brought into the maintenance bay right away and the service folks diagnosed and corrected the problem and had me back on the road by 11:00 am. All personnel I encountered were courteous and friendly. I truly appreciate the 5 Star program that Dodge has in place. Thanks for the making what could have been a harrowing experience in to a good one. Paul J. Kizinkiewicz More

Brooks was very professional in the way she handled our service issue. She took extra time to see my vehicle had the proper service it needed to correct our wheel/tire problem. We had been going to anoth service issue. She took extra time to see my vehicle had the proper service it needed to correct our wheel/tire problem. We had been going to another dealership service dept (Lake Norman) and they seemed to talk over my wife and did not hear what the problem was that she wqas trying to convey. After a few visits and no resolution we came to Steve White where we ran into Brooks that helped us out tremendously. I recommend Steve White and Brooks as a place for sales and service!! Thanks guys!! More

My wife and I began shopping some months ago for a new vehicle. After settling on a 2012 Dodge Challenger, we contacted and visited a number of dealerships, and Steve White was one of them. The process be vehicle. After settling on a 2012 Dodge Challenger, we contacted and visited a number of dealerships, and Steve White was one of them. The process between our initial contact with these dealerships and our ultimate purchase date was not a short one as we had many questions about prices, features, service, trim options and much more. During this process we experienced the entire range of customer service from the exceptional to the ugly. In this review I will leave out the ugly and the mediocre and just focus on the exceptional, which was our experience with Jackie Mingus from Steve White Motors. Jackie, the internet sales manager at Steve White, personally responded to our e-mail kindly and informatively within hours of the inquiry being sent. By this, I do not mean the auto-response email that is customary of so many businesses upon contact, but a great response with thoughtful answers to our questions as well as additional detailed information. This care and diligence that was evident in her initial correspondence was continued, and even improved upon during many emails and phone calls back and forth leading up to the time of purchase. When making a large purchase like a car however, I doubt we are alone in feeling that prompt and courteous service is not the only thing that matters. Price, among other factors is a key component in determining value. There was no let down in this respect either though. Jackie worked hard with her managers not only to find a Challenger equipped in the exact color, trim and optional features we were looking for, but also worked with them to get us one of our most competitive offers on it. Steve White Motors is not a local dealership for us, but we were so much more comfortable dealing with Jackie and Steve White than any other dealers we contacted that we felt the extra travel was well worth it to purchase our new car. My wife and I have only positive things to say about our experience dealing with Jackie and Steve White Motors before during and after purchase. If this is what purchasing an automobile was typically like, I think less people would dread the experience. More

We purchased our '12 Jeep Rubicon out of state; needless to say Chris Andrews put all of our fears of purchasing online and long distance to rest! He literally made this transaction worry free and seamless to say Chris Andrews put all of our fears of purchasing online and long distance to rest! He literally made this transaction worry free and seamless. We initially thought we would be driving to NC from VA to finalize this purchase, which we were dreading, before I knew it Chris offered to deliver the Jeep to our driveway for a VERY resonable fee. When we began looking for a our Jeep to purchase I dreaded going in to our local dealers and playing the "game". Finding SWM online and working the deal with Chris was no hassle and no games. I was given a bottom line price and did not have to worry about any additional fees added. Jackie and Steve delivered our Jeep last night in perfect condition and were the most enjoyable guys to speak with, they made us feel like family. Chris, Jackie & Steve are truly a breath of fresh air. You will not be dissappointed buying from Steve White Motors,it's great to see a company still stand for good ol' fashioned values and stand by their word! More

I had several issues with my Jeep that needed to be resolved. Brooks did a GREAT job of following up and handling it. I was very happy with her service. resolved. Brooks did a GREAT job of following up and handling it. I was very happy with her service. More

I'm from Orlando,Florida, I called and spoke with Jerry I'm from Orlando,Florida, I called and spoke with Jerry Hawn. Jerry was outstanding, he went completely out of his way to may the transaction smooth I'm from Orlando,Florida, I called and spoke with Jerry Hawn. Jerry was outstanding, he went completely out of his way to may the transaction smooth. Jerry left his family on Sunday while the dealership was closed to deliver the car. I was so impressed. The next car will come from Steve White. More

A friend in San Antonio, Texas bought a new 2011 Dodge Challenger from the Internet Sales Dept. of this dealership last year and had a very good experience. So when I wanted to buy a 2012 Dodge Challenger Challenger from the Internet Sales Dept. of this dealership last year and had a very good experience. So when I wanted to buy a 2012 Dodge Challenger I felt like this dealership would be a very good company to deal with. I bought the 2012 Dodge Challenger from this dealership and have been 100% satisfied with the car, the deal, and the way it was handled. More

Best car buying experience I've ever had! Customer for life. Excellent deal and no dealer fees. No other dealer could come within $3000 in my area. Rodney Hall, my salesman, gave me no pressure, straight life. Excellent deal and no dealer fees. No other dealer could come within $3000 in my area. Rodney Hall, my salesman, gave me no pressure, straight forward numbers and even did a couple of extras to the truck for me before shipping it. If you don't have a salesman you're dealing with.......ask for Rodney. Great experience with zero complaints! More