Steve White Motors Inc.

Need to make sure all paperwork is in order. Make sure you are told the correct payment amount before signing anything! Make sure you are told the correct payment amount before signing anything! More

I had a 2pm appointment to fix the interior lights on my new 2024 Jeep Wrangler. I got.to the dealership at 1:50. At 1:55 they took my Jeep into the service area. At 2:30 my Jeep was back in the service dri new 2024 Jeep Wrangler. I got.to the dealership at 1:50. At 1:55 they took my Jeep into the service area. At 2:30 my Jeep was back in the service drive in. They explained what was wrong and what they did to fix it. Thanks Brooks for the fantastic service More

I had a pleasant experience with this Dealership in the past few weeks of different procedures, being done on my Gladiator. Considering how the last few years have been in our society. past few weeks of different procedures, being done on my Gladiator. Considering how the last few years have been in our society. More

I've literally bought MILLIONs of $$$ worth of cars, from NEARLY all brands. So trust me, when I say I KNOW service departments and sales people. I've bought Lamborghinis, Ferrari, GTRs, Vipers, Hellcat va NEARLY all brands. So trust me, when I say I KNOW service departments and sales people. I've bought Lamborghinis, Ferrari, GTRs, Vipers, Hellcat variants, Porsches, Infiniti, Corvette, Jeeps, etc.. Too many to list.. Steve White sales team is EASY to work with, and the service department makes my life SOOOO easy, that I am willing to take all my Jeep/Dodge/Ram cars to them for all need services. I think people forget that dealerships are people too, treat them right, be respectful, build a relationship, and you will see what I see.... Steve White Motors IS that good. Now I just need dodge to build more cars I want to buy... this EV shift is killing me! More

I bring all of my vehicle to Steve White to be service and have never had anything but exceptional service, even on my 30+ year old vehicle and vehicle not a part of the brands they service. Everyone in t and have never had anything but exceptional service, even on my 30+ year old vehicle and vehicle not a part of the brands they service. Everyone in the service department always goes out of their way to be helpful and help me make informed decisions about my vehicles. More

2017 Pacifica needed a head gasket replaced. We were charged 24 hours for labor. Their labor estimate provided to the warrant company was 15.3 hrs. The warranty company approved 11 hours base We were charged 24 hours for labor. Their labor estimate provided to the warrant company was 15.3 hrs. The warranty company approved 11 hours based on the Mitchell's Pro Demand Labor Manual. When asked for justification of the excessive cost, we were told by Wayne Wilson, Jr., the Service Manager, that the 15.3 hours was to take the engine apart, not to put it back together. The car was dropped of on August 10th and finally ready to be picked up on September 7th. The made several claims that delays were due to the warrant company but it wasn't until August 29th that they provided the warranty company with the information required to authorize the claim. This was by FAR our WORST customer service experience EVER. AVOID STEVE WHITE MOTORS AT ALL COST!!! More

I went in for an engine problem and they were convinced that it was the key. That was not the problem. It wasn't the key. Yes I needed a new one but my engine is still messed up. Also, I felt like I was be that it was the key. That was not the problem. It wasn't the key. Yes I needed a new one but my engine is still messed up. Also, I felt like I was being discriminated against because of the color of my skin and I had a breathalyzer. More

I went in to fix a problem with my transmission and they fix my key. They tried to say that was the only problem when I know it wasn't. The problem is still there and they charged me $360 for a dang key. Wi fix my key. They tried to say that was the only problem when I know it wasn't. The problem is still there and they charged me $360 for a dang key. Will not ever go back and will worn anybody else who thinks of going there. They treat me like I was a idiot and got one over on me. More

If I could give a negative star, I would. There are not enough clean descriptive words to describe how horrible this company truly is when trying to get a vehicle repaired. It is suffenct to There are not enough clean descriptive words to describe how horrible this company truly is when trying to get a vehicle repaired. It is suffenct to say this though, I wouldn't wish them on my worst enemy. And if you don't believe me, go there and find out for yourself, but don't say I didn't warn you. More

I tried calling the service department for 5 straight days. Three of the days I left a message after being on hold for an average of 10-15 minutes. The other two days I was put on hold for over an hour days. Three of the days I left a message after being on hold for an average of 10-15 minutes. The other two days I was put on hold for over an hour each time. Two weeks later I finally got a call returned from Clay to schedule an appointment for a factory recall. I had already called another dealership and waited a week for my appointment time and had the car repaired before they returned my phone call. Terrible! Stay away from them! More