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Steve Schmitt Chevrolet Buick GMC

Highland, IL

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744 Reviews

12631 State Route 143

Highland, IL

62249

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Showing 744 reviews

July 13, 2017

Fast Easy and Painless I worked with BJ and he made it happen. Got me in the car I wanted and didn't give me the run around I've had at some other dealerships in getting th More

by Preauxone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jul 13, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you for the wonderful feedback about BJ! He is certainly an asset to our team. We appreciate your comments and hope you're loving your new vehicle!

July 11, 2017

Very satisfied customer! I am glad that I made the decision to stop by this dealership as I was passing through on my way to Texas. My salesman BJ was very helpful and informa More

by Geyer40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jul 13, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

You're welcome, Geyer40! We're glad you chose to stop by our dealership as well! BJ was glad to provide you with all of the details you needed to know about your new truck. It's great to know that your experience in the finance department and with the rest of our team was just as stellar! Thank you for taking some time out of your day to share your feedback with us. Enjoy your truck!

July 10, 2017

BJ goes above and beyond.. We have purchased our last 5 or so vehicles from BJ. Actually followed him from his previous employer in Edwardsville to Highland. We have always r More

by SteinsBigBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jul 13, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you for the kind words about BJ! We're lucky to have BJ on our team, here at Steve Schmitt. We're glad that you found your way to us and we look forward to seeing you again the next time you are looking for a new car or need an oil change. Thank you for taking the time to share your thoughts with us!

July 01, 2017

Buyer Beware-Stay away from Schmitt Chevrolet, Highland, IL I had been looking for a 2017 Chevrolet truck for several weeks now. I had been in contact with Schmidt Chevrolet over the last several days negoti More

by tommyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela, Steve Schmitt Jr., Brent Schlarmann
Jul 05, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you very much for taking the time to leave this review of your recent experience in the sales department here at Steve Schmitt Chevrolet Buick GMC. We want to let you know that we’re truly sorry to hear that you feel like you were taken advantage of because of the price change from $33,000. At Steve Schmitt, our goal is to provide transparent pricing instead of playing games because our excellent deals speak for themselves. Sometimes, though, we do make mistakes. We apologize. However, we’d like to invite you to take a look at comparable trucks in the area; we assure you that we beat the prices of our competition by offering over $9,000 off this particular truck in a highly-sought color and trim. We would love to work with you to earn your business and get you into a truck that meets your needs at a price that you feel good about.

June 19, 2017

Great dealership with great service. Purchased over 10 cars from this dealership so far, never been disappointed with pricing or service. Salesmen have been very knowledgeable and willing More

by car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jun 20, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

We can't thank you enough for the wonderful review and kind words! We love hearing from our long-time customers, and truly appreciate your loyalty to our dealership. We look forward to the future and working together on many more occasions. As always, please let us know if there's anything else we can do for you! Thanks!

June 19, 2017

Happy and satisfied We love our Equinox and already went to Gulf Shores for a week with it and rode in comfort. It was great and very roomy. BJ Shelton is great to work More

by nance&doug
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jun 21, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

That's awesome to hear that your trip to Gulf Shores in your Equinox went so smoothly, Nance & Doug! We're glad that BJ could take great care of you and get you into the vehicle that correctly fit your needs. If there's anything else we can do for you, please let us know! Thanks so much!

June 15, 2017

Good experience I enjoyed working with Bj Shelton. He made the sale nice and easy and was very courteous. Will definitely recommend others to visit the Steve Schmidt More

by Bigirish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton
Jun 19, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you so much for the great review! We are thrilled to know that BJ made your time with us so easy and we hope you enjoy your new vehicle. Thanks again!

June 14, 2017

Great experience My experience with Steve Schmitt and especially my sales associate BJ Shelton could not have been better. The service we received was courteous and More

by Mcarras9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai *****, BJ Shelton, Vince Marty
Jun 19, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thanks for letting us know how we're doing! It's our pleasure to provide you such a courteous and attentive experience. We hope you'll keep us in mind for any future car needs!

June 05, 2017

Very Impressed I am very impressed with the used vehicle I bought and also the overall service I received! I would highly recommend Steve Schmitt for any used or new More

by Novembergirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Shelton, Vince Marty
Jun 11, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you so much for the amazing review! Congratulations on your new vehicle and we are so happy that you received excellent service and we appreciate your future recommendations to Steve Schmitt Inc. Thank you again and we hope to see you soon!

June 02, 2017

We had a wonderful experience with salesrep Gary Heim Our salesrep Gary Heim spent a great deal of time showing us various vehicle that would meet our criteria from a large selection of vehicles...then le More

by Invision,Dee
Recommend Dealer
Yes
Employees Worked With
Gary Heim, Brent Schlarmann
Jun 05, 2017 -

Steve Schmitt Chevrolet Buick GMC responded

Thank you for the wonderful feedback and review, Dee! We are delighted to hear that Gary took the time to provide a pleasant experience for you. We appreciate the recommendation and we hope to do business with you again. Thank you, again, for letting us know how we're doing!

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