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Steve Rogers Ford - Service Center

Waterville, OH

4.6
68 Reviews

68 Reviews of Steve Rogers Ford - Service Center

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October 16, 2024

Kind caring and the staff kept me updated on my service needs and were done within the timeframe shared when the appointment was made More

by LISAYOST65
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No idea who I worked with
October 04, 2024

Steve Rogers Ford website is easy to navigate and I can find exactly what I am looking for easily More

by CamKayT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Osworth
September 12, 2024

Great service and staff were very friendly. I also appreciated how quickly they got back to me. More

by SARRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Addressed all requirements needed. . Knowledgeable on what oil and services were needed. Appreciated the short waiting time. More

by RHODATAYLOR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
August 15, 2024

This is my 2nd suv from Steve Roger's Ford. I tell them what I want n they find it for me and it works out beautifully More

by KRISTINESTONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Very clean, friendly staff. Had an appointment for the works package and was taken right in. Got to meet the General Manager Jason he walked me through the entire dealership sho More

by ship111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason.
June 14, 2024

Nick was very helpful and i was happy to see a coupon for oil change. Your team has serviced my truck for 11 years . Good work thankyou. More

by KAREN18KAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mattoni
May 31, 2024

Good experience, everyone was friendly and attentive. Only put 4 stars instead of 5 because it took an hour and a half for the standard Works oil change. More

by NGILLIAM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Service quality was good and the staff was professional and polite. Only issue was that I waited for the oil change ("The Works") and when it was completed, no one came to tell me so. I waited about 30 More

by woody.skaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Always happy with the attention to my needs and help keeping my vehicles in good condition. More

by TIM.BOERST
Recommend Dealer
Yes
Employees Worked With
Chris Brewer
2
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