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Steve Rogers Ford - Service Center

Waterville, OH

4.5
75 Reviews

75 Reviews of Steve Rogers Ford - Service Center

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December 31, 2024

Still can't figure out how a 69$ oil change cost 122. 66$ will go elsewhere for oil changes More

by GATPIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember anyone with the name of Kristy roger
Jan 27, 2025 -

Steve Rogers Ford responded

Hello! I am sorry for your experience here at Steve Rogers Ford. Like many oil change coupons and promotions, the number of quarts advertised is a maximum of 6. With that being said... all makes and models (trucks vs cars etc.) required a different number of quarts and the cost is adjusted accordingly. Again, I apologize for the confusion. ~ Kristy Rogers

December 24, 2024

The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5mi More

by SHAWNJALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
November 16, 2024

One of the few dealers that will work on RV's. I have always had good & prompt service here.They work magic on finding parts for an older RV(1999) Latest service was to replace a failed speed sens More

by JANETMJS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service & mechanics
November 10, 2024

The service department was exceptional. There communication was great and timely. I couldn't have asked for better service. More

by STONEBREAKERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Went way out of their way to solve my issue with my Bronco. Kept me posted on progress the entire way. More

by THORSWILDCHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I've been using Steve Rogers Ford for at least eight years now and haven"t had any complaints yet !!! I would recommend them to anyone ! More

by dnsadoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don"t remember names
October 17, 2024

Best service in town that can be trusted. Mechanic actually help me understand what repair was needed on my vehicle. More

by VIRTUALPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Kind caring and the staff kept me updated on my service needs and were done within the timeframe shared when the appointment was made More

by LISAYOST65
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No idea who I worked with
October 04, 2024

Steve Rogers Ford website is easy to navigate and I can find exactly what I am looking for easily More

by CamKayT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Osworth
September 12, 2024

Great service and staff were very friendly. I also appreciated how quickly they got back to me. More

by SARRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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