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Steve Rogers Ford - Service Center

Waterville, OH

4.6
68 Reviews

68 Reviews of Steve Rogers Ford - Service Center

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January 08, 2025

Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet. More

by LBIHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Great place to do business for car buying and service. Everyone is helpful and professional. More

by NATE.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current More

by mjsj5354
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Still can't figure out how a 69$ oil change cost 122. 66$ will go elsewhere for oil changes More

by GATPIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember anyone with the name of Kristy roger
December 24, 2024

The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5mi More

by SHAWNJALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
November 16, 2024

One of the few dealers that will work on RV's. I have always had good & prompt service here.They work magic on finding parts for an older RV(1999) Latest service was to replace a failed speed sens More

by JANETMJS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service & mechanics
November 10, 2024

The service department was exceptional. There communication was great and timely. I couldn't have asked for better service. More

by STONEBREAKERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Went way out of their way to solve my issue with my Bronco. Kept me posted on progress the entire way. More

by THORSWILDCHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I've been using Steve Rogers Ford for at least eight years now and haven"t had any complaints yet !!! I would recommend them to anyone ! More

by dnsadoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don"t remember names
October 17, 2024

Best service in town that can be trusted. Mechanic actually help me understand what repair was needed on my vehicle. More

by VIRTUALPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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