Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Steve Rogers Ford
Waterville, OH
194 Reviews
When the time comes to find your next new Ford, used, or certified pre-owned vehicle in Whitehouse, OH it is time to see us at Steve Rogers Ford. Here you will find an outstanding selection of new Ford cars, trucks, and SUVs that are sure to be exactly what you are looking for. But that’s not all because in addition to our new Ford inventory we also have an impressive selection of used Ford vehicles and many of the most popular models from a variety of other automakers. Stop by our new showroom in Whitehouse today to see what we have available, or shop online before you come in.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 194 reviews
January 24, 2025
The service was disappointing and my issue is still not resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was no answer resolution and no returned call. I still have not heard a reply and no resolution to the issue. More
by JEREMY.RAPP
Verified CustomerEmployees Worked With
A male in his 40 to 50s.
January 17, 2025
Dennis was a great salesman! Highly recommend this dealer . Very honest and they want to sell . Highly recommend this dealer . Very honest and they want to sell . More
by saylor.excavating
January 14, 2025
I was very pleased with the professionalism and treatment I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking for. I had visited other Ford dealerships but none of them were as diligent and as thorough as Dennis Osworth. More
by ecmarks214
Employees Worked With
Dennis Osworth
January 10, 2025
Excellent experience. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat. More
by gene.burkholder
January 08, 2025
Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet. Waiting room is also good, but I would like to see a placard about how to get on the internet. More
by LBIHN
Employees Worked With
January 08, 2025
Great place to do business for car buying and service. Everyone is helpful and professional. Everyone is helpful and professional. More
by NATE.LONG
Employees Worked With
January 02, 2025
I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current ownership of 4 Ford products. Mark Jakubec More
by mjsj5354
Employees Worked With
December 31, 2024
Still can't figure out how a 69$ oil change cost 122. 66$ will go elsewhere for oil changes 66$ will go elsewhere for oil changes More
by GATPIPER
Employees Worked With
Other Employees :
Do not remember anyone with the name of Kristy roger
December 24, 2024
The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5mi rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5min,them wanted to charge me $500 to replace a $45 part that took me 10 min to do and they still charged me $225 fee for plugging scanner in for 5min,have had them do all my repair work before but will not be going back. More
by SHAWNJALBERT
December 21, 2024
Best Sales Experience I have had from a Ford Dealership! if you are looking for excellent customer service, without all of the "b.s" that sometimes comes with the typical "car salesperson", then this is the if you are looking for excellent customer service, without all of the "b.s" that sometimes comes with the typical "car salesperson", then this is the place for you! Dennis Osworth was simply amazing to work with from start to finish and Kristy Rogers was excellent at the end with the signing of papers to finish the deal. I could not have expected a better experience from a Ford dealership. Been dealing with Raabe or Reineke in Lima for years. Dennis made me and my wife new Steve Rogers Ford customers for all of our future Ford purchases/leases! More
by scott.states
