Steve Rayman Chevrolet - Service Center
Smyrna, GA
492 Reviews of Steve Rayman Chevrolet - Service Center
Great service by Alex in the service department. She was very attentive with our needs and provided every detailed information to us to make sure we understood what was wrong with our truck. Answere She was very attentive with our needs and provided every detailed information to us to make sure we understood what was wrong with our truck. Answered all of our questions and concerns. Very nice person! More
We were broken down and from out of state. Tyler got our car diagnosed and repaired as soon as possible. We were able to complete our trip and get home. He also had planned for us to get a ren Tyler got our car diagnosed and repaired as soon as possible. We were able to complete our trip and get home. He also had planned for us to get a rental and get our car home to us in case it was worse than what they thought. We were offered water and coffee. We were kept informed and comfortable. Tyler showed the best customer service ever! More
Please check my Google review. I made an appt, 2 weeks prior to arrival, when I arrived I was told that it would be 3-4 days to diagnose. Had I known that earlier I would have made I made an appt, 2 weeks prior to arrival, when I arrived I was told that it would be 3-4 days to diagnose. Had I known that earlier I would have made other arrangements. Then I was diagnosed and almost charged $800 then was misdiagnosed by the service advisor, Alex— she told me it was the ac compressor over the phone and gave me a price, I refused the service when I picked up my vehicle the paper work said ac condenser, so I called back and Alex said yes it is the ac condensor. I took my car for a second option which only took 15 mins and was told it was the ac compressor AND the condenser. Had I went ahead and paid the $2675 that l was quoted by Alex then I would of had to come right back to replace the condenser or compressor whichever one that was said to be replaced OR would have gotten the nasty surprise of having to shell out even more money for repair upon pick up. Ive had 2 Chevrolets and have never had such lack of communication. My husband and I were looking to a Traverese one over the next 3-6 months but after this experience we are definitely going elsewhere More
I have purchased several different vehicles from Steve RAYMAN.If I wasn’t pleased I would not return. I’m satisfied thanks. RAYMAN.If I wasn’t pleased I would not return. I’m satisfied thanks. More
This company is very dishonest and will Robb you if given a chance. Let me explain My Grandson has Asperger’s and when driving his 2016 Malibu, heard a sound in the engine, drove it to this dishonest deale a chance. Let me explain My Grandson has Asperger’s and when driving his 2016 Malibu, heard a sound in the engine, drove it to this dishonest dealership, they did a complete diagnosis, and told him it was a rod knocking and the engine is shot and the repairs and replacement of the engine would be $11,000.00. When he told me ,I immediately came to Atlanta and listened to the engine, knew it wasn’t a rod, took it to a little repair shop who confirmed it was the air conditioner compressor and it was repaired for $700.00. How sad that this authorized dealership would try to take advantage of this young man for their greed of money. I would never trust them personally. Thank you More