Steve Rayman Chevrolet - Service Center
Smyrna, GA
493 Reviews of Steve Rayman Chevrolet - Service Center
NO PROBLEM, SERVICE WAS FAST AND WAS TREATED WITH RESPECT. ALL PERSONNEL IS FRIENDLY AND ACCOMMODATING. THANK YOU ALL FOR YOUR PROFESSIONAL SERVICE. RESPECT. ALL PERSONNEL IS FRIENDLY AND ACCOMMODATING. THANK YOU ALL FOR YOUR PROFESSIONAL SERVICE. More
The service department has the worst communication in the industry. My car was there for a/c work. I was finally contacted the third day and advise of the required repairs. The parts would not arive till the industry. My car was there for a/c work. I was finally contacted the third day and advise of the required repairs. The parts would not arive till the following monday. That was the seventh day. I was then told the technician had damaged the radiator and that was on order. Tuesday was a holiday. I called and left messages ten times on Wednesday with no response, not even from the manager. I called again Thursday without one return call. Finally just after 4pm the "service advisor" called to tell me to come get my car. The only bright spot in the entire department was Dee the cashier. She was very apologetic for the situation. She even tried to find the manager for me but he had left early that day. Next time I think I'll try Pep Boys. More
I was very impressed with how fast they could perform the oil change this time. Also the crew at the service department front desk was fenomenal. Very cordial and friendly. Definitely notice big change for t oil change this time. Also the crew at the service department front desk was fenomenal. Very cordial and friendly. Definitely notice big change for the better. I have been using their services for more than a decade so far. Thank you so much! More
Service was so spectacularly poor. I am considering selling my vehicle to never have to deal with Steve Rayman ever again. My vehicle was in service over a month, ended up with only mi I am considering selling my vehicle to never have to deal with Steve Rayman ever again. My vehicle was in service over a month, ended up with only minor repairs, and still has the issue we took it to service for. An absolute nightmare. More
Absolute waste of time making an appointment. Car sits for hours without being touched, repeatedly. Advisors will explain how they can't get anyone to apply to be a Tech. Not really my problem. P Car sits for hours without being touched, repeatedly. Advisors will explain how they can't get anyone to apply to be a Tech. Not really my problem. Per hour charge increases, maybe you need to pay better. I won't be back. I've said that before, but trying to be loyal is apparently one-sided. More
Great customer service. Fast in service as well. Can always depend on the service department to do work with high quality. There's no other place I take my Chevy. Fast in service as well. Can always depend on the service department to do work with high quality. There's no other place I take my Chevy. More