Steve Rayman Chevrolet - Service Center

Service is always great. Most of the mechanics and service technicians have been there for many years. Most of the mechanics and service technicians have been there for many years. More

The turnover of service advisors is ridiculous. Jennifer was very helpful but it is almost impossible to get someone on the phone. This dealership has gone down hill since Steve Rayman sold it... Jennifer was very helpful but it is almost impossible to get someone on the phone. This dealership has gone down hill since Steve Rayman sold it... Took them 4 days to even diagnose my problem. I am done with SRC. More

Great service in and out in a timely manner and very professional, great job…thumbs up professional, great job…thumbs up More

Services where very slow, and it was hard to contact the agents that help you with your cars . My service provider was no longer working at the location the day after I dropped my car off . So the service p agents that help you with your cars . My service provider was no longer working at the location the day after I dropped my car off . So the service provider was a lady and she contacted me More

A complete waste of time and resources. The service department is lacking actual service. Money is definitely the motivation. They claim a misdiagnosis is in fact still a credible diagnosis The service department is lacking actual service. Money is definitely the motivation. They claim a misdiagnosis is in fact still a credible diagnosis. More

I had an appointment but I still sat in the lobby for over 2 hours until I finally asked the service representative why my car was still in the same spot. The service representative made up some lie and over 2 hours until I finally asked the service representative why my car was still in the same spot. The service representative made up some lie and after realizing that they never had the part to fix my car, although they made the appointment with me, I left and will never go back there. More

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Scott saved the day. He was phenomenal. Thanks for the efforts. Scott is great. Give him a raise. He was phenomenal. Thanks for the efforts. Scott is great. Give him a raise. More

was in and out very quickly this time. no big problems this time. thanks alot no big problems this time. thanks alot More

There is a big problem with being able to speak to someone in the service department. I brought my Tahoe in to have the breaks fixed. This was done but it was also recommended my engine have a "tune someone in the service department. I brought my Tahoe in to have the breaks fixed. This was done but it was also recommended my engine have a "tune up" even though I had no issues with the engine. After paying for the "tune up" my check engine light was on and the Tahoe was not driving well. I tried to call the service department 5 times with no answer. I left 3 messages including 2 on voicemail and 1 when I spoke to scheduling just so I could speak to a person. My call was never returned. I finally was able to speak to someone the following day when I called and they actually answered. I brought my Tahoe back in and fortunately the error that had been made during the service was easily correctable. I understand that mistakes can be made but not being able to speak to someone on the phone regarding my issue was very frustrating. The automated answering system was not effective given nobody every returned my call. More