Steve Rayman Chevrolet - Service Center

Good Morning, I arrived 11/11/2023 @8:00 a. m. for my 9:00 a.m. appointment. I sat waiting in my car over 45 minutes for Thomas to acknowledge me. He continued to take cars/trucks of customers m. for my 9:00 a.m. appointment. I sat waiting in my car over 45 minutes for Thomas to acknowledge me. He continued to take cars/trucks of customers who arrived after me. When I confronted him he wanted to argue. By this time Jennifer walked up and processed me. I've been a customer for four years having brought my car there. I won't be back. Mrs. Queen V. Murphy More

Thanks, I will be back soon. I appreciate the it, everything went well. Take care I appreciate the it, everything went well. Take care More

had 9am appt. for oil change. Did not leave until about 12:45pm. Rashi Chevalier was great as service advisor and kept me updated. I left my brief case in cashier for oil change. Did not leave until about 12:45pm. Rashi Chevalier was great as service advisor and kept me updated. I left my brief case in cashier office and he found it and left it with Thomas, service supervisor. I picked it up next day. Thank them for me. More

I felt the price was high and came home driver side headlight is out. Disappointed headlight is out. Disappointed More

Michael was courteous and professional. His customer service was impeccable, and he contacted me regarding the service in a timely manner. His customer service was impeccable, and he contacted me regarding the service in a timely manner. More

They help out a lot I was very grateful for the advice I received THANK YOU! received THANK YOU! More

It took several days for someone to call me back after my car was towed to the service center. Voice mails were not available to leave a message for a call back. When I finally was able to work with a servi car was towed to the service center. Voice mails were not available to leave a message for a call back. When I finally was able to work with a service technician, they were very nice and helpful. More

Was initially told it would be ready the same week, but it took 25 days for me to get my car back. Communication was poor. I had to call many many times to receive updates. 95 % of the time I was transferr it took 25 days for me to get my car back. Communication was poor. I had to call many many times to receive updates. 95 % of the time I was transferred to an answering machine or just hung up on. The only redeeming quality is that I believe the issue was fixed. I am disappointed by the lack of communication. More

Waited a very long time. Told me they didn’t know what was wrong and then gave me the wrong car. Then found out that they actually did know what was wrong and just needed to Told me they didn’t know what was wrong and then gave me the wrong car. Then found out that they actually did know what was wrong and just needed to order the part. More

The service was excellent as always. The Atmosphere was pleasant. Got to see my Saleman, he wanted me to leave in a new Equinox. The Atmosphere was pleasant. Got to see my Saleman, he wanted me to leave in a new Equinox. More