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Steve Rayman Chevrolet - Service Center
Smyrna, GA
500 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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500 Reviews of Steve Rayman Chevrolet - Service Center
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November 29, 2023
Took way too long to be greeted and recognized when showing up (over 20mins). Also while I had made an appointment with tasks to also complete they were forgotten until I made a reminder. showing up (over 20mins). Also while I had made an appointment with tasks to also complete they were forgotten until I made a reminder. More
by griffin.hall2
Verified CustomerEmployees Worked With
Scott
November 28, 2023
The people were friendly, professional & polite. They were concerned about my needs and any issues that I had. They seem to be interested in assisting me in whatever issue that might occur if and w They were concerned about my needs and any issues that I had. They seem to be interested in assisting me in whatever issue that might occur if and when I have to visit the dealership. With this type of positive customer service I would refer this dealership to my family and friends. Keep up the good work Steve Raymond Dealership. More
by mward1954
Employees Worked With
Michelle, Lauren & Rashi
November 27, 2023
We towed my car and the first call I received was a request to buy the car, "not we have received your car and the problem is ..." as I would have like for my first call at least. The next call I rec request to buy the car, "not we have received your car and the problem is ..." as I would have like for my first call at least. The next call I received, via voice message stated "this thing" won't even start. The tow company drove my car out of my driveway and on to the tow truck. We had to call several times to find out what was wrong with the car and my husband actually had to provide the diagnostic codes. When we sent the tow truck back to pickup the car, they refused to allow the pickup because of a diagnostic charge. I spoke with my representative in detail about expenses and this was never mentioned. We had to wait until the representative returned from her days off to have the car picked up by the tow company. So we paid for the diagnostic, just to get the car back. Awful experience, wouldn't recommend them to an enemy. More
by Parks
Employees Worked With
Jennifer
November 20, 2023
I took my car in for the 60,000 mile check up and now my car fan won't stop, engine light won't go off, SD card light stated that it had been removed, Radio system malfunctioning, Brake Assist Service light car fan won't stop, engine light won't go off, SD card light stated that it had been removed, Radio system malfunctioning, Brake Assist Service light comes on and off, Temperature gauge, Gas hand gauge malfunctioning, and other things happening due to being told that I needed a tune-up where they changed the spark plugs and after that this is when the craziness began with my 2020 Equinox that didn't have a xxxx thang wrong with it before they put the spark plugs supposedly in it. Now you're telling me that I need a thermostat for a xxxx car that is still new? Do you think I'm BOO THE FOOL and I DON'T HAVE STUPID WRITTEN ACROSS MY FOREHEAD!!!!!!!!!!!!!! AND IF YOU ALL DON'T KNOW THAT STEVE RAYMAN DOES NOT OWN THE DEALERSHIP ANYMORE. THIS IS WHY THIS DEALERSHIP HAS GONE TO xxxx. More
by JONES_CD1
Employees Worked With
Brian Barrett
November 19, 2023
Had an oil change and tire rotation. Noise was a exhaust clamp that would require an hour to fix. You held on to the car for 4 days and the total bill was $600+. $250 was a Diagnostic Ch Noise was a exhaust clamp that would require an hour to fix. You held on to the car for 4 days and the total bill was $600+. $250 was a Diagnostic Charge. You charged me to evaluate the problem. That’s new and I was not told. If I was, I would have taken it to a different shop. More
by jherbert14
Employees Worked With
Brian Barrett had nothing to do with my car?
