Steve Rayman Chevrolet - Service Center

After having my car serviced 2 weeks ago and being told that the mechanics does not recommend that anything needs to be done. My car wouldn't start, and I was told that I have a $700 plus issue that needs that the mechanics does not recommend that anything needs to be done. My car wouldn't start, and I was told that I have a $700 plus issue that needs to be fixed for me to put my car back on the road. After paying the $700 plus, I was then told that the mechanics recommend that I take care of other issues that would cost $700 plus. So, that would be a total of $1400. My question is, all of these issues happen the 2 weeks after I had my serviced??? NO WAY!!! I believe having my car serviced on a Saturday and mechanics who wanted to do as little as possible to start their weekend let me drive my car out the door after my service knowing that my car had issues. Extremely bad business, and you don't treat customers like that. Steve Rayman is the worst and the employees are not very friendly. My mistake was not necessary buying a Chevy but buying it at Steve Rayman. A mistake I most definitely will never do again!!! More

It took care of what was wrong with my truck so I was satisfied thank you satisfied thank you More

Used to be there 9 hours for an oil change but things have gotten better recently. have gotten better recently. More

poorly computers, Service reps are overloaded, poor communication between service reps to service reps and down to customer. communication between service reps to service reps and down to customer. More

My experience was a disaster. From a lack of communication and urgency, it wasn't good. I wasn't made aware of what was happening with my car, I could not get a call back, and my From a lack of communication and urgency, it wasn't good. I wasn't made aware of what was happening with my car, I could not get a call back, and my car was delivered to the wrong location with the work I paid for not done. Also - I wasn't made aware of the cost of parts until after the work was done and I was at payment time. More

Great customer service and very quick work. They made sure all the needs were met They made sure all the needs were met More

I had to wait for awhile before I was waited on. The guy that finally helped me was very nice. The guy that finally helped me was very nice. More

Greg was a great advisor. He was informative and made helpful suggestions. My my service didn't take as long as it normally does, which was a plus. My only complaint is that t He was informative and made helpful suggestions. My my service didn't take as long as it normally does, which was a plus. My only complaint is that the system timed out twice so we had to run the transaction 3 times, but my banking app shows 3 separate charges. I'm now out of $400 temporarily until the bank sorts things out. Thankfully I had the funds to run a third transaction, but that may not be the case for everyone. Get your payment system updated immediately! More

Car was towed on 12/5 wasn’t seen until 12/12. No follow-up No follow-up More

Very poor communications. Did not respond timely and did not keep us updated. This not just this visit, it all visits. Did not respond timely and did not keep us updated. This not just this visit, it all visits. More