Steve Rayman Chevrolet - Service Center

It is a great dealership. Been coming here since I purchase my car from them. Been coming here since I purchase my car from them. More

They’ve denied fixing my squealing brakes, twice. Still paying off my 2023 Trailblazer and there’s “just nothing we can do.” Embarrassing for me and them :( Still paying off my 2023 Trailblazer and there’s “just nothing we can do.” Embarrassing for me and them :( More

Great service and the staff is attentive and always friendly. I try to have my truck serviced here whenever possible. friendly. I try to have my truck serviced here whenever possible. More

Went in for an oil change and to follow up on a motor mount that should’ve been ordered for my truck a while ago. Service has been completely changed out again and still confusion per usual. Finally got mount that should’ve been ordered for my truck a while ago. Service has been completely changed out again and still confusion per usual. Finally got checked in then as I’m sitting the bench outside the dealership I see my truck drive by and a new mechanic is driving it but there’s red clay mud all along the driver’s side. I look towards the stall that it was serviced in and the small hole the was right outside of it is much bigger and filled with muddy red water hence the red mud along the driver side of my truck. It took forever to get checked out the cashier is no longer the cashier and no one could help me locate the new service guy who checked me in so finally I see that my old service advisor is working there again and finally checks me out. I get to my truck and no seat cover or mat was used this time, there was a oily substance outside my driver side door, on my outside door handle, inside door handle as well as my armrest and gear shift. One of the mechanics tried to wipe the door, handle and gear shift down but said he couldn’t do anything about the mud. I did go back and bring it to Reggie’s and he stated he would get the Porter to run it through their car wash but he couldn’t find him. The oil change went up almost $30 and the parts rep couldn’t find where the motor mount had been ordered for my truck. He stated he’d call me after doing more research but I haven’t heard from him or anyone else about that. I tried calling yesterday because I was stuck out of state with a screw in one of my tires, simply trying to get the warranty info because I purchased the tires there and every time I called I got transferred to a voicemail by the same guy who told me he couldn’t help me because that wasn’t his department even though I selected service department every time I called. Dysfunctional to say the least. More

Great service with customer care a top priority. Rashi was very service oriented contacting me when the truck was ready and very personable when I arrived for pickup. Rashi was very service oriented contacting me when the truck was ready and very personable when I arrived for pickup. More

Hi all, I waited 1 year to recieve my gap refund. The new leadership.came in listened and made it happen. Thanks so much. I appreciate all you all do. The service area has improved dramatically. The new leadership.came in listened and made it happen. Thanks so much. I appreciate all you all do. The service area has improved dramatically. More

My service advisor Rashi was excellent. Rashi provided outstanding customer service when I needed it. Rashi provided outstanding customer service when I needed it. More

I dropped my vehicle off. Showed them a video of everything going wrong. I was told they knew exactly what it was. They told me they would have it back to me in two days. I go Showed them a video of everything going wrong. I was told they knew exactly what it was. They told me they would have it back to me in two days. I got it back 16 days later. During the time they had the vehicle I got zero updates. I called and left four messages with no return phone calls. After all of this, no repairs were made. Said they could not replicate the issue. Even though I showed them on video and they told me exactly what was wrong with it when I dropped it off. More

Just poor customer service all cars should come with a jack a spare tire thingy jack a spare tire thingy More

Thomas and Reggie solved the problem- great experience overall! I am very pleased with the outcome. overall! I am very pleased with the outcome. More