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Steve Rayman Chevrolet - Service Center

Smyrna, GA

3.4
495 Reviews

495 Reviews of Steve Rayman Chevrolet - Service Center

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April 04, 2024

Friendly advisor, work completed in a timely fashion. Aesthetic part not replaced at time of completion. Have to return to dealership to get tire cap, frustration. More

by abby.provenzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Martinez
Apr 04, 2024 -

Steve Rayman Chevrolet responded

Abby, we appreciate your feedback and are glad to know our team was friendly and efficient. We apologize for the oversight with the tire cap - let's make sure that gets taken care of on your next visit. Thanks for choosing Steve Rayman Chevrolet!

April 03, 2024

My SUV isn't a GM but I bought it from Steve Rayman. I spent nearly $100 for an oil change and they left my car filthy. No car wash or vacuum. I was a bit disappointed. If I went to the dealership relat More

by CAJUN_1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 03, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your recent experience. We aim for complete customer satisfaction and it sounds like we fell short this time around. Please reach out at a convenient time for you so that we can discuss steps to rectify this situation and regain your confidence in our team. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 02, 2024

I was on time for my appointment and so was the service department, I do not trust anyone else, I have been buying my cars from them and only letting them service my vehicle. Great job. More

by bryche99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 02, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know you trust our service department at Steve Rayman Chevrolet. We appreciate your loyalty and look forward to continuing the great work!

April 01, 2024

Horrible shiesty grimey they steal from you they steal out your car bad business I will never bring my car there again More

by DESMOND.BONSITESHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Royeton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleah Hill, Deshamion Paden, Edgar Sarmiento, Jamin Barksdale, Lauren Briscoe, Marquise Hendricks
Apr 01, 2024 -

Steve Rayman Chevrolet responded

I am really sorry to read about your experience. It's important for us that our customers feel respected and valued, so it's concerning to see we've left the wrong impression here. We'd like a chance to understand more about what happened and try make things right if possible - could you reach out directly? Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 01, 2024

Everyone was professional and friendly. New part was installed without any problems. Great service and staff More

by sandycole54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 02, 2024 -

Steve Rayman Chevrolet responded

Sandy, we're glad to know you had a great experience with our team at Steve Rayman Chevrolet. Thanks for trusting us with your vehicle's needs!

March 29, 2024

Took almost a month with almost no communication at first to get maintenance done. Truck smelt like auto grease when I picked it up, no protective coverings in truck. Another customers corroding battery left More

by DANARNOLDAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Mar 30, 2024 -

Steve Rayman Chevrolet responded

Dan, I'm sorry to read about your recent experience with us. It's clear we missed the mark in terms of communication and care for your vehicle during its maintenance visit. This is not the standard we aim for and would like to address this directly with you if possible. Please reach out at a time that works best for you so we can work towards resolving these issues together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 28, 2024

It was great! What do you se s me 16 different emails to do this for every platform. More

by courtneybgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Thank you for the positive feedback about your Steve Rayman Chevrolet experience, Courtney! If you're receiving any unwanted communication, let's get that taken care of. Please feel free to reach out to me directly at your convenience. Thank you! Thomas Campbell - Service Manager - 678-424-2084

March 27, 2024

Reginald is always the absolute best! He is always very personable, professional and honest. Very authentic. More

by anghook813
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Perry
Mar 27, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that you had a great experience with Reginald at Steve Rayman Chevrolet! We appreciate your kind words about his professionalism and authenticity. Thank you for the review!

March 27, 2024

Well to start I made an appointment for my vehicle to be checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle o More

by G.B
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Robert
Mar 28, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to hear about your frustrating experience. This is not the level of service we aim for and it's clear that there have been some communication issues here. Your feedback is important to us as it helps improve our services. We would like a chance to make things right with you - please reach out so we can discuss this further and find an appropriate solution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 25, 2024

Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More

by kathycomella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, Brian Barrett
Mar 25, 2024 -

Steve Rayman Chevrolet responded

Kathy, we appreciate your feedback and are glad to know you had a great experience at Steve Rayman Chevrolet. Thanks for taking the time to write this review despite the word count requirement!

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