Steve Rayman Chevrolet - Service Center
Smyrna, GA
495 Reviews of Steve Rayman Chevrolet - Service Center
Friendly advisor, work completed in a timely fashion. Aesthetic part not replaced at time of completion. Have to return to dealership to get tire cap, frustration. Aesthetic part not replaced at time of completion. Have to return to dealership to get tire cap, frustration. More
My SUV isn't a GM but I bought it from Steve Rayman. I spent nearly $100 for an oil change and they left my car filthy. No car wash or vacuum. I was a bit disappointed. If I went to the dealership relat I spent nearly $100 for an oil change and they left my car filthy. No car wash or vacuum. I was a bit disappointed. If I went to the dealership relative to my vehicle make, I would get that. You guys were closer and I thought the relationship was a good one. Lazy got me bare minimum. More
I was on time for my appointment and so was the service department, I do not trust anyone else, I have been buying my cars from them and only letting them service my vehicle. Great job. department, I do not trust anyone else, I have been buying my cars from them and only letting them service my vehicle. Great job. More
Horrible shiesty grimey they steal from you they steal out your car bad business I will never bring my car there again out your car bad business I will never bring my car there again More
Took almost a month with almost no communication at first to get maintenance done. Truck smelt like auto grease when I picked it up, no protective coverings in truck. Another customers corroding battery left to get maintenance done. Truck smelt like auto grease when I picked it up, no protective coverings in truck. Another customers corroding battery left on my back seat carpet with no explanation why it was there. More
Well to start I made an appointment for my vehicle to be checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle o checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle off for brakes and radio antenna. So they decided to hook my car to the scanner and send me a list of everything but what I took it in for. After about a week and no update on my call I decided to call after being on hold for 40 min, someone answer and said I can send a message to the advisor who had the vehicle to call you back., after another 2 days I call again and after long hold the same girl pick up and told same thing she had to send a message and still no return call. Finally I go to dealership and speak to advisor and tell him what I want done to the car. I was told car would be ready in 2 days. Go to pick car up pay for work only to find out they never did fixed what I took it for and then say I refused it. Then they had to order part and it would take another 3-5 days. So I take the vehicle back after 6 days and no call about part being in, after leaving it again for 3 days called to check if car was done had to leave a message, I get a callback at the end of their day saying they ordered the wrong piece and it would be another 3-5 days. So I call today just for an update and was told a manager would have to call me back because the new advisor I left the car with quit and they are trying to see what is going on with my car. This is the worst dealership for communication and customer service. Very bad experience. More
Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More