Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Steve Rayman Chevrolet - Service Center

Smyrna, GA

3.4
495 Reviews

495 Reviews of Steve Rayman Chevrolet - Service Center

Sort by
April 15, 2024

Reggie is still an excellent service manager and Phillip Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! More

by rrac4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Apr 16, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Reggie and Phillip provided you with top-notch service at Steve Rayman Chevrolet! We appreciate your kind words, and look forward to seeing you for future visits.

April 14, 2024

Mark was very helpful get in working out a great price with GM for the parts and keeping me informed of the progress. More

by DDRDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee
Report | Print
Apr 15, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that Mark was able to assist you effectively and keep you updated throughout the process at Steve Rayman Chevrolet. Thanks for sharing your experience with us!

April 13, 2024

Perfect service and super fast. Reliable and professional. Robert, the service advisor, was great. Steve Rayman is my place to go for all the services needed for my vehicle. Thanks More

by HIGORLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, the service advisor , Brian Barrett
Report | Print
Apr 15, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that you had a great experience with Robert and our team at Steve Rayman Chevrolet! We appreciate your trust in us for all of your vehicle's service needs. Thanks for the review!

April 12, 2024

Terrible service department. Needed brake work done. They did the back brakes but didn’t check the front so had to go somewhere else a month later to get the front done More

by S.CROTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Report | Print
Apr 15, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our service department. We aim for top-notch care, so it's disappointing that we missed checking the front brakes during your visit. I'd like to discuss this further and see how we can make things right - please feel free to reach out at any time. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 11, 2024

Good experience, but hard to get hold of an advisor though even if you have an appointment scheduled. More

by OSITAMEFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie P
Report | Print
Apr 11, 2024 -

Steve Rayman Chevrolet responded

We appreciate your feedback and are glad to know you had a good experience at Steve Rayman Chevrolet. We apologize for any inconvenience in reaching an advisor, we'll work on improving that aspect of our service. Thanks again!

April 08, 2024

Mr Reggie was very helpful and outstanding in customer service and answered all my questions and concerns. Happy of his service and he explained what I need to service in the future More

by NMARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie P, Brian Barrett
Report | Print
Apr 09, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know Reggie provided you with excellent service at Steve Rayman Chevrolet. We appreciate your feedback and look forward to assisting you in the future!

April 07, 2024

Costumer service sucks. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. More

by LILLUCKY1MIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Barrett, Aleah Hill, Deshamion Paden, Edgar Sarmiento, Jamin Barksdale, Lauren Briscoe, Marquise Hendricks
Report | Print
Apr 09, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for excellent customer service and fair pricing, so it's disappointing to learn we didn't meet those expectations this time around. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

April 06, 2024

The customer service greeting from the service representative was not prompt. The wait was long. More

by ADPURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Apr 07, 2024 -

Steve Rayman Chevrolet responded

It's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to get in touch. I'm here to help. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 06, 2024

It took 2 hours to get an oil change at 7am - too long at that time of day. More

by MYRA.WESTALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Report | Print
Apr 08, 2024 -

Steve Rayman Chevrolet responded

Myra- Feedback like this is hard to receive, but we use it to improve the experience of future guests. I hope you will consider calling me so we can discuss this in more detail. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 05, 2024

They got the job done on time and on budget Will definitely go back again More

by MFLORENCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Apr 08, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

1
...
15
16
17
...
50