Steve Rayman Chevrolet - Service Center

The customer service is terrible. I got my oil changed and oil was left on my car and it wasn’t cleaned I got my oil changed and oil was left on my car and it wasn’t cleaned More

Alex is a great new addition to your team she provided excellent customer service, and she’s a pleasure to work with excellent customer service, and she’s a pleasure to work with More

Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork . A seat restraint system. Still getting warning light…so I need to drop car for several hours to try and remedy it again…for a warranty item. Terrible “accommodations” of a waiting room for a place that takes too long to do simple service on your car…and not even fix it the first time. And there is a general malaise of the staff…no one attentive or making any effort to show customer service. Never had these experiences at any other car dealership service center in my life. I’m not a cranky “Karen” customer…this is just substandard. More

I was traveling and stopped here to get my oil changed. They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the road and was told they had done the oil change and air filter then pulled it out and had not even stated the other services but would get it done in less then 30 minutes. Decided not to do it being it’s wasn’t anything That had to be done right away. I could have been almost 2 hours ahead . I was told they had a meeting about batteries and that I blame management for. Making your service departing stop everything to talk about something that could be talked about before opening or after close, not when you have customers waiting More

I have always been greeted by friendly representatives; however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic list that I lost after I left. My representative was Alex or Alexis I couldn't contact her afterwards. Anyway, when I finally got the list and brought my car back for one of the repairs listed, turns out, I was quoted the wrong prices. Two of the service cost were double what I was given. Thanks to John Anderson, the second sales rep, I believe that I was given the correct prices, labor and parts. I was mislead and this created a horrible experience for me. More

Took way too long this time for just an oil change and tire rotation. Arrived at 8am and left at 11:40 tire rotation. Arrived at 8am and left at 11:40 More

Very In tuned to my needs! Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. More

Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. It was the first service done on the vehicle. I will be back. More

Attempting to charge 15k for a new engine. States he will contact for a correct estimate because it “didn’t sound right” according to agent. Never contacted for weeks. I called back, he ans States he will contact for a correct estimate because it “didn’t sound right” according to agent. Never contacted for weeks. I called back, he answered , had the incorrect email address on file, states he has sent me email with the estimate. So I provided the correct email, and he states I will receive the estimate again in a few minutes. It’s been a few days. This agent does not stand on his word. More

We are please and happy of our experience. They have a great Service and really friendly. They have a great Service and really friendly. More