Steve Rayman Chevrolet - Service Center
Smyrna, GA
493 Reviews of Steve Rayman Chevrolet - Service Center
I made an appointment to have my truck serviced (oil change) my vehicle was taken back at my appointment time and I was out of the service area within an hour. change) my vehicle was taken back at my appointment time and I was out of the service area within an hour. More
Everything went just great I really do appreciate the customer service that I did receive said not only where your technicians was on task but your service Personnel was equally on test I had a great exp customer service that I did receive said not only where your technicians was on task but your service Personnel was equally on test I had a great experience with less time thank you so very much and I'll see you and my next service thank you More
Steve Rayman took One month for a warranty repair. Since all of the loaners have been sold or were in use, they were not helpful at all in acquiring a temporary vehicle. They also do not provide trans Since all of the loaners have been sold or were in use, they were not helpful at all in acquiring a temporary vehicle. They also do not provide transportation or Uber/lyft credits to/from service. More
Told me on the phone they could address my issues with my appointment. When I got there, they said it would be three or four days before they could look at it. appointment. When I got there, they said it would be three or four days before they could look at it. More
Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork . A seat restraint system. Still getting warning light…so I need to drop car for several hours to try and remedy it again…for a warranty item. Terrible “accommodations” of a waiting room for a place that takes too long to do simple service on your car…and not even fix it the first time. And there is a general malaise of the staff…no one attentive or making any effort to show customer service. Never had these experiences at any other car dealership service center in my life. I’m not a cranky “Karen” customer…this is just substandard. More