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Steve Rayman Chevrolet - Service Center

Smyrna, GA

3.4
493 Reviews

493 Reviews of Steve Rayman Chevrolet - Service Center

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June 15, 2024

The Only Person on the Chevrolet Steve Rayman that helped with my problem,was Marcus,Alexandr. She Helped in two days a nigtmare that I was with the Chevrolet for almost a month that my car was there. More

by HANDS.OF.FREEDOM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 17, 2024 -

Steve Rayman Chevrolet responded

It's great to hear that Marcus was able to assist you effectively. However, it's concerning that your car was with us for almost a month before the issue was resolved. We strive for timely service and apologize for any inconvenience caused during this period. If there's anything more we can do or if you'd like to discuss this further, please reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 15, 2024

Terrible! I waited for 2 hours and ten minutes and when I asked for status, I was told my car had never been looked at. Got my car and left - wasted day. My ap More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 17, 2024 -

Steve Rayman Chevrolet responded

Anne, I'm truly sorry to hear about your long wait and the lack of service on your car. We strive for efficiency and it's clear we fell short this time. If you're open to discussing further, please reach out so we can make things right. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 10, 2024

Excellent service and service agent Kameyah Ransom. Efficient, professional and most cooperative. Give her a raise. More

by VSHUTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameyah Ransom
Jun 10, 2024 -

Steve Rayman Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Kameyah provided excellent service at Steve Rayman Chevrolet. Your feedback is much appreciated, and we'll be sure to share your kind words with her!

June 10, 2024

I use the service center for years. Staff is very attentive and job done right. More

by BBUCZULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 10, 2024 -

Steve Rayman Chevrolet responded

We are grateful for your review and your loyal business. Thank you from all of us at Steve Rayman Chevrolet!

June 09, 2024

Very pleased with my sales person Service and the manager for their service while we was at the dealership an for helping me out More

by RNICHOLS1335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 10, 2024 -

Steve Rayman Chevrolet responded

We're delighted to hear that our team at Steve Rayman Chevrolet provided excellent service during your visit. Thanks for sharing your positive experience!

June 08, 2024

I brought my car in yesterday with 9:30 reservation. At 4:15, I realized I had not received a call that my car was ready and to schedule my return shuttle. When I called to inquire, I was told the car w More

by DNICENY318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jun 10, 2024 -

Steve Rayman Chevrolet responded

I apologize for the miscommunication and inconvenience you experienced. We aim to provide timely updates and reliable shuttle service, so it's disappointing to hear we fell short. We're grateful you're willing to give us another chance and will strive for a smoother experience next time. If you'd like to discuss this further or have any other concerns, please reach out to me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 08, 2024

Excellent service. Made the buying process easy. Professional, friendly, and courteous was all the staff. Highly recommend!!! More

by Wsentmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 10, 2024 -

Steve Rayman Chevrolet responded

Thank you for the high praise! We're delighted to hear that our team at Steve Rayman Chevrolet made your buying process smooth and enjoyable. We appreciate your recommendation!

June 07, 2024

Your servce center is clean and the waiting rooms are welcoming. The service that I received on June 5th was great! My service adviser was courteous, professional , efficient and effective in addressing More

by EDAW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen , Brian Barrett
Jun 07, 2024 -

Steve Rayman Chevrolet responded

Thank you for the kind words! We're glad to hear that our service center at Steve Rayman Chevrolet met your expectations and provided a great experience. We appreciate your feedback and look forward to serving you again!

June 07, 2024

Very professional would recommend to anyone looking for a Chevy or needs a repair. Top-notch Dealership More

by JDB131983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 07, 2024 -

Steve Rayman Chevrolet responded

Thanks for the recommendation! We're delighted to hear you had a professional experience at Steve Rayman Chevrolet. We appreciate your support and look forward to assisting you again in the future!

June 07, 2024

I did my oil service a this location & i asked for the advertised free alignment check. Almost everything came red so i decided to come back for the alignment service, when they gave me the paper that sho More

by allanrodas.biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember their names
Jun 08, 2024 -

Steve Rayman Chevrolet responded

Allan, I apologize for any confusion and frustration you experienced with the alignment check. We strive to provide accurate assessments, so it's concerning to hear about this discrepancy. Your feedback is important, and I'd like to discuss your concerns further to ensure clarity in our services moving forward. Please feel free to reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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