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Steve Rayman Chevrolet - Service Center

Smyrna, GA

3.4
492 Reviews

492 Reviews of Steve Rayman Chevrolet - Service Center

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June 26, 2024

$240 per hour for shop labor is too high. Tring to sell me thousands of $$$ worth of work on my 12,000 mile car was unprofessional and obviously intended to soak the customer. I will not be More

by steinsatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 27, 2024 -

Steve Rayman Chevrolet responded

I regret to hear about your dissatisfaction with our pricing and service recommendations. We strive for transparency and professionalism in all interactions, so it's concerning to read this feedback. If you'd like to discuss your experience further or have any questions, please reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 25, 2024

Previous work they did on my truck take long time. Same work they did it faster this time olso they offered me water this time. The girl that helped me got distracted at the end but we are humans but More

by jll_construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 25, 2024 -

Steve Rayman Chevrolet responded

Thank you for your feedback! We're glad to hear that our team at Steve Rayman Chevrolet was able to complete the work faster this time and provide a better experience. We appreciate your understanding and are here for any of your future needs!

June 25, 2024

We were in and out for an oil change and tire rotation within an hour.1 More

by TAINAJENKINS0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McPherson
Jun 26, 2024 -

Steve Rayman Chevrolet responded

Thanks so much for your feedback. We look forward to your next visit to Steve Rayman Chevrolet!

June 22, 2024

Great job the work there is excellent I had a lot of problems with my car and they fixed it More

by GANAWAYMICHAEL62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 24, 2024 -

Steve Rayman Chevrolet responded

Thank you for reviewing Steve Rayman Chevrolet! It was so kind of you to share your experience.

June 20, 2024

The staff and the service on my Chevy Volt was great! Very efficient and quick. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Reggie and Kameya, Brian Barrett
Jun 21, 2024 -

Steve Rayman Chevrolet responded

Thank you, Jay. We look forward to seeing you again at Steve Rayman Chevrolet!

June 20, 2024

I came in for a "Service Power Steering", was told I needed a battery, I just purchased a battery last year. I got the service anyway and the "power steering service" light is still on. Now my "revers More

by BENDERIRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 20, 2024 -

Steve Rayman Chevrolet responded

I apologize for the issues you've experienced with your service. It's concerning to hear that both the power steering light and reverse camera are still problematic after your visit. We'd like to address these concerns promptly, so please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 20, 2024

It's been a long time since I received this level of service! Kameyah was friendly, attentive and very knowledgeable as she explained what I needed done to my vehicle. I'm extremely pleased with this v More

by melinda.d.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameyah R.
Jun 21, 2024 -

Steve Rayman Chevrolet responded

We're delighted to hear that Kameyah provided such excellent service during your visit to Steve Rayman Chevrolet! Your satisfaction is our priority, and we appreciate your kind words. Safe travels!

June 20, 2024

Terrible customer service. Appointment wait time too long. Service writer turn over was screwed out of a oil change after spending $2300 for a brake job More

by RDJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 20, 2024 -

Steve Rayman Chevrolet responded

We apologize for the inconvenience you experienced with our customer service and wait times. It's concerning to hear about your experience, especially after such a significant service expense. We'd like to address this issue directly and make things right for you. Please reach out at your earliest convenience so we can assist further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 19, 2024

Alex in the service drive was impeccable with knowledge of the automotive industry as well as tending to my vehicles needs. Repairs were made and my vehicle was returned to me in a timely fashion. I highly More

by TBWHALEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 21, 2024 -

Steve Rayman Chevrolet responded

Thank you for the high praise! We're delighted to hear that Alex provided impeccable service and took great care of your vehicle at Steve Rayman Chevrolet. We appreciate your recommendation!

June 15, 2024

The Only Person on the Chevrolet Steve Rayman that helped with my problem,was Marcus,Alexandr. She Helped in two days a nigtmare that I was with the Chevrolet for almost a month that my car was there. More

by HANDS.OF.FREEDOM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 17, 2024 -

Steve Rayman Chevrolet responded

It's great to hear that Marcus was able to assist you effectively. However, it's concerning that your car was with us for almost a month before the issue was resolved. We strive for timely service and apologize for any inconvenience caused during this period. If there's anything more we can do or if you'd like to discuss this further, please reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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