Steve Rayman Chevrolet - Service Center

Trouble getting warranty part in but service manager helpfull in getting in III finally arriving.. helpfull in getting in III finally arriving.. More

I had a job done for bouncing my tires. She let me know it would be within an hour time waited for 3 1/2 hours. She let me know it would be within an hour time waited for 3 1/2 hours. More

My service experience has always been great, Kameyah is always a wonderful service advisor. Anytime I need any services performed I ask for her to be my advisor. always a wonderful service advisor. Anytime I need any services performed I ask for her to be my advisor. More

My experience here was terrible. I arrived at 7am for an oil change, to have my check engine light diagnosed, and to have my transmission inspected. The oil was changed and the tec I arrived at 7am for an oil change, to have my check engine light diagnosed, and to have my transmission inspected. The oil was changed and the technician was checking to see if they had the part to fix the cause of the check engine light at 9:30am, when my friend arrived to pick me up. I called at 1pm, they were still checking to see if they had the part. At 3:30 my service person called saying it was over $1,700 to fix the cause of the check engine light (a thermostat) but they were still checking to see if they had the part. I was told my transmission had no fluid and to have that fixed, it brought the total to over $3,300. My transmission was serviced about 18 months prior at a different Chevy dealership and it didn't cost anywhere near this much. I found it very hard to believe there was no fluid, without any mention of a leak. They then told me they needed to keep my truck until EOD the following day to complete the fix, because it is a 5-hour job. At this point my truck had been there for 9 hours. I told them I would come get the truck and to not perform any of the services. I waited 9 hours to essentially get an oil change I could have done in 20 mins somewhere near my house. I paid for my oil change and the diagnostic totaling over $300. I was told my truck with in the lot, I had to go and get it. Turns out my truck was in the lot on the other side of the building. This place is terrible, it's the kind of place that gives car dealerships their reputation for being dishonest, overpriced, and rude. But in this case, they seem to have earned that reputation honestly. More

I always have to wait to check in or check out. The oil change itself is always done right !!!! The oil change itself is always done right !!!! More

I hope to never have to go back there again. To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't pr To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't provide a courtesy vehicle. Stay away from Steve Rayman in Smyrna!!! More

Kameyah was professional and gave detailed information on what would be done and length of time needed to do the job. what would be done and length of time needed to do the job. More

Great service , great people and they got me approved for the payment deal that I wanted. the payment deal that I wanted. More

Kam and her team are the best! Professional and nice! Steve Rayman is where you want your Chevrolet serviced! Professional and nice! Steve Rayman is where you want your Chevrolet serviced! More

My experience here was straightforward and informative. I gave my bottom line and got a great car to boot. Great job by the entire team!!! I gave my bottom line and got a great car to boot. Great job by the entire team!!! More