Steve Rayman Chevrolet - Service Center

They had my car 2 days without telling me they were keeping it over night, They dropped off my vehicle & left it in a reserved spot & got me ticketed. There was no paperwork dropped off with my car so keeping it over night, They dropped off my vehicle & left it in a reserved spot & got me ticketed. There was no paperwork dropped off with my car so I have no idea what or if anything was done to my vehicle at all. This has been a terrible process to get these issues resolved. More

Had a lot of reps available. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. More

No communication from anyone. Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service More

The mechanic didn’t do what I asked he suggest something and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally aske and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally asked Steve Rayman Chevrolet for and installed it myself with a YouTube video and I realized I paid Chevrolet over 1500 for an oil change and an extra key. More

Has reached rock bottom will not return a simple oil change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found More

I made an appointment but sat there for three hours for an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. More

Alexandria was pleasant, professional and efficient. It was faster than what I thought so that was great. Thanks It was faster than what I thought so that was great. Thanks More

Oh my God, Jennifer was my service tech and she was amazing. I will only use her from now on. I usually buy my cars from SR; however, I bought this car at Carl Black. They offer terrible customer se amazing. I will only use her from now on. I usually buy my cars from SR; however, I bought this car at Carl Black. They offer terrible customer service. They should learn from you and Ed Voyles Honda how to treat customers. More

Excellent experience! Keep up the great work! My vehicle was serviced with no problems and I was able to make a same day appointment! Keep up the great work! My vehicle was serviced with no problems and I was able to make a same day appointment! More

This was the best treatment at any dealership that I've been to. Glad I trusted this location and happy with my purchase. been to. Glad I trusted this location and happy with my purchase. More