Steve Rayman Chevrolet

Paid for 2 different warranty and when got my paperwork then switched it .and now want own up either warranty, I filed several complaints with chevy headquarters never heard back from them.called them many then switched it .and now want own up either warranty, I filed several complaints with chevy headquarters never heard back from them.called them many times they transfer me many times and want call back. Paid for rock chip warranty 1200.00 for 10 years and now it just less 1 year.still was denied to fix rock chips on my new 2024 suv.also Paid 3500.00 for 10 year or 150k miles warranty when got my paperwork it was switched to 5 year or 50k.what ever u do don't go there buy any new car or truck them are very dishonest people. More

I recently brought my Suburban to this dealership due to an unusual sound coming from the rear end. After a week of waiting, they diagnosed the issue as a compressor problem, and I proceeded with the repair an unusual sound coming from the rear end. After a week of waiting, they diagnosed the issue as a compressor problem, and I proceeded with the repair, which I paid for in full. Upon driving the vehicle off the lot, the issue persisted exactly as it had before. I contacted the dealership to inform them that the problem had not been resolved, expecting that they would prioritize the matter. Instead, I was told that it would take an additional three days for them to diagnose the issue again, and that I would be charged another diagnostic fee if it was unrelated to the original problem. As anticipated, the dealership returned with a new issue that should have been identified during the initial inspection. Not only did they insist on charging an additional diagnostic fee, but their repair estimate was more than double the quote from a reputable independent repair shop. I declined further work, and when I went to pick up the vehicle, I was told that they had removed the diagnostic fee and acknowledged a misquote of over $1,200. This experience has severely impacted my trust in this dealership. I cannot recommend a business that treats its customers with such a lack of transparency and professionalism. I will not be returning for any future service needs. More

DO NOT GO HERE! They do not appreciate a customer’s time and money and used car sales or service. The latest service appointment that I went to I had an appointment They do not appreciate a customer’s time and money and used car sales or service. The latest service appointment that I went to I had an appointment at 12:30 PM and left at 6 PM to which the advisor tried to overcharge me. More

I had to perform my first maintenance on my C8 Corvette, and was struggling to find a location that could take me in at short notice, as I also had a nail in my tire, and along came the Service Department a and was struggling to find a location that could take me in at short notice, as I also had a nail in my tire, and along came the Service Department at Steve Rayman Chevrolet! Their friendly and courteous staff were awesome! Everyone was so polite and helpful! I must say, My Service Advisor, Alexandria “Alex,” was a total rockstar; seeing my service through final completion! This is now my dealership of choice! Thanks Team!! More

Showed flexibility. Service was prompt, accurate and friendly. I couldn't ask for more. Highly recommended Service was prompt, accurate and friendly. I couldn't ask for more. Highly recommended More

They were every professional, kept me updated promptly, and did great work. When I needed a ride to enterprise they got me an Uber very quickly. and did great work. When I needed a ride to enterprise they got me an Uber very quickly. More

My car was at the shop for 20 days for a steering column. I was told it would take a week to fix. They never updated me on the process and when I would call, no one would answer. I eventually went to the sho I was told it would take a week to fix. They never updated me on the process and when I would call, no one would answer. I eventually went to the shop and called from the parking lot. No one answered but the ENTIRE service team was sitting in the office that day. I got there and 3 other people were there asking for updates on their car as well. The least they could do was communicate with us. Then on top of all of this, they order the wrong part for my car so that delayed it another week. Finally once the car was done, I was overcharged 600 dollars in comparison to the all in rate. Once that was fixed, I finally got my car and the low tire indicator was on. Unsure if this means the car was driven and tested for the issue or not. Overall this was a bad experience in comparison to any dealership that i've ever visited. I would literally go anywhere else moving forward. More

I recently had the pleasure of purchasing a truck from Ms. Keisha McCaster at Steve Rayman Chevrolet. What truly set Keisha apart is her extensive knowledge of the automotive industry and the vehicles th Ms. Keisha McCaster at Steve Rayman Chevrolet. What truly set Keisha apart is her extensive knowledge of the automotive industry and the vehicles they sell. She took the time to listen to my preferences and patiently answering all of my questions and providing valuable insight. Her expertise made the entire buying process stress-free and smooth. Throughout the buying process, Keisha demonstrated a genuine commitment to my satisfaction. Her follow-up after the sale was equally impressive, ensuring that I was completely satisfied with my purchase. Nate More

Reasonable, Affordable, Reliable and Respectful. . .They did a great job on my repairs.. I have a great appreciatiin for them . .They did a great job on my repairs.. I have a great appreciatiin for them More

Service department is terrible! Rude and didn’t bother to let me know the car was ready. Rude and didn’t bother to let me know the car was ready. More