Steve Padgett's Honda Of Lake Murray

I purchased a 2017 Chrysler Pacifica Limited from Steve Padgett’s Honda & have had nothing but trouble with it since the week after & I notified them of this. No one seems to be doing anything about it. I’ Padgett’s Honda & have had nothing but trouble with it since the week after & I notified them of this. No one seems to be doing anything about it. I’m tired of being stranded & calling roadside assistance weekly! I feel like I’m being given the runaround. My license tag & registration have not come in the mail to me either. I transferred my tag so I thought but that was messed up also. I need this taken care of ASAP! I’ve only had the vehicle for just now 2 months! More

Bought a used vehicle from this location before purchasing it, they said they were gonna fix some problems they never did. After returning the vehicle to the dealership to fix them, they returned m purchasing it, they said they were gonna fix some problems they never did. After returning the vehicle to the dealership to fix them, they returned my car back to me, not fixed. More

Everyone is super nice and easy to work with. Jess at the front desk is amazing. She gave us the customer service. Jess at the front desk is amazing. She gave us the customer service. More

Nicolette Still and Greg Walters were extremely easy to work with. They were both easy going and good listeners making pour purchase smooth and stress free. work with. They were both easy going and good listeners making pour purchase smooth and stress free. More

This dealership was great. Phenomenal experience getting my new Honda civic and I would absolutely recommend. They gave me all the information I needed and were very friendly a Phenomenal experience getting my new Honda civic and I would absolutely recommend. They gave me all the information I needed and were very friendly and knowledgeable. More

I have been servicing my Hondas with Steve Padgett's Honda for 4 years now and continue to get excellent service. Honda for 4 years now and continue to get excellent service. More

DO NOT TRUST service at this dealership. Steve Padgett’s Honda of Lake Murray replaced the recalled fuel pump in my 2019 Honda Pilot in August 2022. NEVER AGAIN. My fuel gauge was not recali Steve Padgett’s Honda of Lake Murray replaced the recalled fuel pump in my 2019 Honda Pilot in August 2022. NEVER AGAIN. My fuel gauge was not recalibrated after the service. Thus, my car’s range said it had 91 miles to go when I ran out of gas in the middle of nowhere about 7pm on I-65N in Indiana. When I returned to Columbia and reported the debacle to the dealership, there was no concern expressed, no apology offered, no offer to reimburse me for towing or my unexpected hotel stay. Their feeble explanation was that I must have gotten a defective fuel pump when they replaced it. I found that to be outrageously insufficient “customer service”. Honda of Columbia on Sunset Blvd then replaced the fuel pump and calibrated the gauges. More

I bought a ‘18 Odyssey two years ago (certified), since then I’ve had to replace all the breaks, new battery and now a 7k transmission. I have 72k on the vehicle. I was told the transmission have this prob then I’ve had to replace all the breaks, new battery and now a 7k transmission. I have 72k on the vehicle. I was told the transmission have this problem but refused to assist the customer at all. However then did provide a rental car, which is smaller, for an additional 55 a day. They knew they sold me a xxx and slapped the certified label on it knowing nothing will be covered. More

Professional staff; worked with me on the price; and I got an amazing value. David, the Sales Manager, us awesome. got an amazing value. David, the Sales Manager, us awesome. More

Amazing service from start to finish. Kelvin Phoutthavong answered all my questions and provided excellent customer service. Kelvin Phoutthavong answered all my questions and provided excellent customer service. More