Steve Moyer Subaru

If you are looking to purchase a used car - RUN ELSEWHERE! My advice, if you are looking to purchase a used car - RUN ELSEWHERE! Hands down the WORST experience I have ever had while looking to purchase a My advice, if you are looking to purchase a used car - RUN ELSEWHERE! Hands down the WORST experience I have ever had while looking to purchase a used car. I spent the morning reviewing their used inventory and reading reviews about the dealership. Due to the low sticker prices, I decided to drive 45 minutes to get to this dealership. The old adage,"You get what you pay for", never rang truer. I called ahead and spoke with John Senick. He offered to be available for me as I had limited time. When I arrived he was helping another customer. He handed me off to a trainee and said he would be with me in 5-10 minutes. No problem. The trainee and I viewed the cars which were not detailed (not what I'm accustomed to). Then the test drives - each car we pulled out of the parking lot had obvious problems - terrible noises, heinous exhaust issues, bad brakes! I felt bad for Victoria because she had no explanation for how these cars made it past their 152 point inspection. THESE WERE SUPPOSED TO BE CERTIFIED CARS!!! When we explained to John (who was now an hour into the deal he was working when I came in) that things did not go well - he shrugged his shoulders and said, "Well what do you want me to do?" NO APOLOGIES, NO DEFENSE, NO - Let me get another salesperson to help you!!! Irritated, I asked to speak with a manager and got the worst of their customer service yet from Tim Stork. SAME TONE, SAME RESPONSE as his salesperson. Infuriated at this point, I chose to spend more time waiting to speak with his manager, Jon Schappell, who finally offered a half-concerned, apology. This company gets good reviews for new car purchases. Most of the negative reviews come from their USED car business. I should have listened to the negative reviews that morning and I hope that you do now. There are too many good dealerships to waste your time and money at this one. More

Excellent Experience I can't say enough just how painless this experience was. From my first interaction via email to my last at the dealership picking up my Forester, eve I can't say enough just how painless this experience was. From my first interaction via email to my last at the dealership picking up my Forester, everything was exceptional. I drove 45-50 minutes from the Lehigh Valley to purchase at Steve Moyer vs a local dealer and it was worth every mile - and I would recommend them in a heartbeat. This was a stress-free, straight-forward experience and I felt involved and informed throughout the entire process. More

Exceptional service, amongst a wonderful staff! Very pleasant place to get into the car that you want, extremely helpful and goes beyond expectations. Jared F, exceptional salesman and one of the mo Very pleasant place to get into the car that you want, extremely helpful and goes beyond expectations. Jared F, exceptional salesman and one of the most pleasant I've had the pleasure to work with. Steve moyers is the place to go and not to mention you can't go wrong buying a Subaru! More

Makes buying a car a friendly, very professional I ordered a new 2015 legacy 3.6 r ltd. on line. Steve Moyer gave me the best price by far over at least 15 other dealers two of which are in my own ba I ordered a new 2015 legacy 3.6 r ltd. on line. Steve Moyer gave me the best price by far over at least 15 other dealers two of which are in my own back yard. And they even knocked another hundred off when we talked on the phone. Steve Moyer is at least 65 miles from my home in Camp Hill and it's a little over 1 hour drive. But I liked the way I was treated and I liked the physical layout of the dealership so much so that I intend on getting all of my service there. They treat you like family. If you want a Subaru Steve Moyer is the place to go. They don't sell new Buicks, Toyotas or Cadillacs...only Subarus They have a huge inventory. I had to special order my new car. It arrived within the time frame I was given. Everything they agreed to do they did. I could not be happier as to the way I was treated. I even bought a SOA Gold extended 7 year zero deduction warranty at a great price. More

Exceptional Internet Department I traveled 70 miles to Leesport from NJ because of Moyer's positive reviews on the Outback Forum. I contacted Linda and after exchanging a few e-mail I traveled 70 miles to Leesport from NJ because of Moyer's positive reviews on the Outback Forum. I contacted Linda and after exchanging a few e-mails we agreed on options and pricing and she ordered the car. Jared took over and kept me informed throughout the wait for the Outback to come in. He even worked on his day off to straighten out an insurance snafu for me. On the delivery date their trade in manager gave us the agreed upon price - even though it was 7 weeks later due to waiting for the car to be built. After picking up the car my wife replied that this was the friendliest dealer she has ever been in. Delivery was super quick with no hard sells or surprises and everyone seemed happy that we purchased our Subaru there. A very positive experience. More

Great place to buy a car We had a great experience at Steve Moyer Subaru linda and Julia were very helpful and we got a great car for the money. We live in Allentown pa . And We had a great experience at Steve Moyer Subaru linda and Julia were very helpful and we got a great car for the money. We live in Allentown pa . And our best experience was with Steve Moyer Subaru .we went for our 3 month check up and the service team was very friendly . I was very impressed with the service waiting room never went to a dealer that had free soda machine ,coffee and Danishes all complimentary . My daughter loves her new forester . Thank you so much. Joseph Pugliese More

The best buying experience There is nothing that can happen during a buying deal that Moyer Subaru can't make right - everything just works out. I ordered a 2015 Outback - deliv There is nothing that can happen during a buying deal that Moyer Subaru can't make right - everything just works out. I ordered a 2015 Outback - delivered in 8 weeks . Out of state purchase - registration , license plates delivered painlessly . Question regarding purchase taxes - no issue . I dealt with Linda , Jared , JC and even Eric Moyer himself - these people are outstanding and a pleasure to work with - I will definately purchase my next Subaru (and maybe one for my wife ) from Moyer Subaru - they are the best. Thank you to everyone at Moyer More

Excellent Car Buying Experience! I don't normally write reviews but I feel the experience at Steve Moyer Subaru warrants one. I was in the market for a 2015 Forester Limited in the da I don't normally write reviews but I feel the experience at Steve Moyer Subaru warrants one. I was in the market for a 2015 Forester Limited in the dark grey color. I did a ton of research online and contacted atleast 10 different Subaru dealers. Not one of them gave me the attention or pricing that Steve Moyer Subaru did. Linda, Jared, and Jon were excellent throughout the whole process. No gimmicks, no games, just a smooth buying experience.The dealership was also very welcoming. If you are in the market for a Subaru make sure you call them before you make a purchase. More

One of my best experinces in 42 years of car buying. Earlier this week I purchased a new Forester 2.5i from Steve Moyer Subaru, was extremely pleased with the experience and rate it as one of the best I Earlier this week I purchased a new Forester 2.5i from Steve Moyer Subaru, was extremely pleased with the experience and rate it as one of the best I have ever been involved with. Why? Let me explain: - I am a seasoned "car guy" who acquired my 1st car in 1972 so I have lots of personal buying experiences to compare with, both good and bad. Also, I am the "go-to" guy among family, friends and co-workers when they want advice/help for their car buying needs so I feel qualified in saying I know a good sales experience and great pricing when I see it. - I focused on exactly what we wanted in a 2015 Forester then contacted 5 sources seeking their best pricing and availability information. Linda Verbeten, manager of the Steve Moyer Subaru Internet team responded quickly with a price that blew everyone else off the map. Following several calls and e-mails with Phil and Linda, I quickly felt confident that there were no "smoke and mirrors", only honesty and friendliness. - After visiting my local Subaru dealer and leaving unhappy with the final painfully negotiated price and their lowball trade offer, I decided to make the 25 mile trip to Steve Moyer Subaru where they had the exact car we wanted (and several more), the fantastic pricing was just as presented and the trade offer was actually 25% more than others! With that I said yes then and there, I want to add foglights, where do I sign? No additional negotiations required! - The entire staff was extremely courteous, friendly and helpful without a hint of pressure or intimidation. It was genuinely an enjoyable, stress free experience! In addition, I felt they genuinely appreciated my business. - Thank you to Linda, Phil, Jarad, Jon and especially our sales rep, Roger Cowden. Great job Roger! More

Easy Great Experience Everyone I dealt with at the dealership was very nice and helpful. Great bunch of people. I found the car I wanted online, had a couple emails and pho Everyone I dealt with at the dealership was very nice and helpful. Great bunch of people. I found the car I wanted online, had a couple emails and phone calls and made the deal with no problems! More