Steve Moyer Subaru
Leesport, PA
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Best Place to Purchase Your Subaru Best car buying experience possible. Chris and Nat made the entire process not only easy, but fun. Nat was sincere and had great communication with Best car buying experience possible. Chris and Nat made the entire process not only easy, but fun. Nat was sincere and had great communication with us throughout the entire process. I have always had excellent experiences with the service department in the past as well. I absolutely love my new purchase and would only consider Steve Moyer in the future. Thank you to everyone who helped me with the new car! More
Former Honda lover So far my experience has been wonderful. I knew nothing about Subarus and had my heart set on another Honda. That would make it my fifth Honda. Someo So far my experience has been wonderful. I knew nothing about Subarus and had my heart set on another Honda. That would make it my fifth Honda. Someone told my husband that I should check out the Subaru. I went in to the dealer with a closed mind. I had already picked out my car at the Honda dealership. Cassy was extremely patient and taught me everything I needed to know About Subarus. I test drove several cars because I wasn’t really sure what I was looking for. I saw the Impreza sport in the show room and decided to give that a test drive as well. I ended up buying the Impreza sport and I absolutely love it! My husband can’t wait until he can get a Subaru! More
Best car buying experience ever! We leased our 19 crosstrek a month ago from Steve Moyer. Friendly , clean, efficient dealership. Showed us what we wanted, gave us a fair trade value We leased our 19 crosstrek a month ago from Steve Moyer. Friendly , clean, efficient dealership. Showed us what we wanted, gave us a fair trade value . Everyone was very friendly, especially Dean Moyer who made sure I was getting everything I wanted in this vehicle and then took the time to explain all the features. I’ve gone back twice now once to get rubber mats installed and also to repair a small dent,( courtesy of a shopping cart in a parking lot!). Both times were prompt and comfortable visits. I’ve been telling everyone about this amazing dealership! I’ll never go anywhere else for a car. More
Frustrated We were looking to buy a new Outback. Moyer is our local deer but we were VERY unhappy with the salesman. He was unhelpful, condescending, and inflex We were looking to buy a new Outback. Moyer is our local deer but we were VERY unhappy with the salesman. He was unhelpful, condescending, and inflexible. At time his email relpies were rude and angering. It was to a point that we went to another dealer and also got a better deal. I would not recommend Moyer Subaru! More
Great experience My husband and I purchased our 6th Subaru Legacy. Our three kids drive them based upon their safety rating. We are very happy with the vehicle As wel My husband and I purchased our 6th Subaru Legacy. Our three kids drive them based upon their safety rating. We are very happy with the vehicle As well as the dealership. We would highly recommend Billy our sales person. He is honest, trustworthy and very well informed of the Subaru product. More
Fantastic experience! Before coming here we stopped at a Honda dealership where I had purchased my last car. After wasting over an hour there with no progress and getting e Before coming here we stopped at a Honda dealership where I had purchased my last car. After wasting over an hour there with no progress and getting extremely fed up with a greedy sales team my parents suggested Steve Moyer - and I'm SO glad they did!! What a night and day experience! I had no idea what I had been missing out on in a dealership experience and will be recommending your dealership to anyone and everyone I can!! It was so clean, and nice and inviting in the building. All the people who worked there were nice and friendly and my sales person Cassy was just wonderful!! (Again, QUITE the opposite of my previous dealership experience with Piazza) And the new owner monthly party is such a GREAT idea!! I'm so excited to have some Subaru swag!! More
My first Subaru I wanted a vehicle with AWD and enough weight for stability. When I test drove the Outback 3.6L I was sold. Other dealerships gave me the same runar I wanted a vehicle with AWD and enough weight for stability. When I test drove the Outback 3.6L I was sold. Other dealerships gave me the same runaround; one person sells, another takes you on a test drive, a third tells you their price. When you question the price you get on the same merry-go-round, except it ain't merry. At Steve Moyer I was met by Cassy Bruckart, who explained everything, took us on a test drive, and worked up the price. I dealt with one person who acted like she really wanted my business. Cassy gave us her cell number and was always available to answer questions. I've had my Outback for about a month. Cassy called me last week to make sure I was happy with my Subaru. Great customer service! No BS. More
Great after sale service ! I would like to give Steve Hill and Jason Geisinger thanks for helping me . A awesome well done guys . Thanks again Patrick Barry a satisfied custo I would like to give Steve Hill and Jason Geisinger thanks for helping me . A awesome well done guys . Thanks again Patrick Barry a satisfied customer More
Bad service Lie on paperwork work so how do I know they are telling the truth about what’s wrong with my car and why they want to charge $605 for a new car under Lie on paperwork work so how do I know they are telling the truth about what’s wrong with my car and why they want to charge $605 for a new car under 3k so still has factory warranty More
Worst Body Shop I've Encountered The body department of Steve Moyer Subaru managed to get every detail of service wrong. I was referred to this shop by a colleague. The estimator, who The body department of Steve Moyer Subaru managed to get every detail of service wrong. I was referred to this shop by a colleague. The estimator, who I surprisingly just found out is the Body Shop Manager, took pictures of the body damage on my 2008 Mini Clubman. When I explained that the headlight and wiper reservoir were both damaged, he said he would make note of it and repair them. Scheduling a repair for the minor fender and hood damage was over two months out. The repair was to take three to four days. I dropped my car off on the scheduled day of Feb. 13. On The 16th, I received a call saying that they did not even look at my car yet, but would try to get me in real soon and I should have my car back the next Wednesday. I called that Wednesday and it still was not done. The next day, I get a call saying the car is ready to be picked up. Now fully aware of there incompetence, I ask if the headlight and washer reservoir were repaired. The body manager had no idea and had to go check. The reservoir was not repaired, but he said they would order it and put it in the next day, first thing. When asked about the headlight, the body shop manager gave a half-hearted answer yes which I did not believe. Friday, the car was still not ready, but he said it would be done and I can stop by Monday to pick it up. Monday, today, I get dropped off to pick up the car, which is washed and waxed in the lot. Body shop manager says that they did not get the reservoir in and I can maybe pick the car up tomorrow. He said he called me 15 minutes before I arrived, but when I checked my phone there is no message. He tells the receptionist to put me in one of their loaner cars, because he clearly does not know how to deal with his own failure. I tell them that I don't want one of their cars and to give me my car back and I would put the reservoir in myself. Miraculously, the body manager comes back with the part that he said did not come in and gives it to me. I pay and take my car. The body work they did was shoddy. The paint had many dimples in it. The ridge under the hood was rough and you can still feel the dents. The tolerances on the hood to bumper gaps were marginally acceptable at best, but that is being generous. They tried to buff out scratches in the headlight, but it is still all scratched up. The technician did not repair the headlight. They sort of propped it upwards. By the time I got home, it was pointed down again from hitting a bump. The bio on the webpage says the body manager has been employed here since 1973. Perhaps it's time for him to move on, because he certainly has no clue on what is going at the workplace he is supposedly managing. This place is an absolute embarrassment, with their lies and inability to say the words, "I apologize". They had my car for fifteen days and did not satisfy their commitments. Never again will I return to this mismanaged mess. More