
Steve Lewis Subaru
Hadley, MA
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We made an appointment to see a used car that was listed on the website as being available; we were told that we were put "on the board" and that the specific car we wanted to see was noted on our appointme on the website as being available; we were told that we were put "on the board" and that the specific car we wanted to see was noted on our appointment. At our appointment, a salesperson pulled the car up and let us test drive it. When we got back from the test drive, we were handed off to a second salesperson who pulled the new version of that car for comparison. We liked the used model and asked to go over the numbers. Only then, more than an hour after we got there, were we told that the car was already sold. Then we were offered an up-sell to a more expensive used model. It was disrespectful and a waste of time. More
I had a complicated trade-in/new purchase/license place swap – I won't bore you with the details! The important part is that the people at Steve Lewis Subaru were very helpful and accommodating to us, well swap – I won't bore you with the details! The important part is that the people at Steve Lewis Subaru were very helpful and accommodating to us, well after the sale had concluded. Diego, in particular, was terrific, and so was his manager. I don't remember his manager's name, but he gave me some great advice on navigating the paperwork with the Mass Registry of Motor Vehicles. I believe it was Michael Teixeira, so I gave him the five stars. I apologize if it was someone else! One of these days, I'm going to be able to afford a fully kitted-out WRX or BRZ, and when I do, you'd best believe I'm heading to Steve Lewis Subaru. Highly recommended. More
Todd Gerry is a great guy told him what we were looking for and he found it and had it for us in 2 days . Very down to earth very friendly and not pushy . Very good at telling us everything we needed to kn for and he found it and had it for us in 2 days . Very down to earth very friendly and not pushy . Very good at telling us everything we needed to know about the car. More
This was the best car purchase experience i have ever had! Diego, Meghan and Vincent are all outstanding! I love my new Forester! had! Diego, Meghan and Vincent are all outstanding! I love my new Forester! More
My last 3 cars were Subaru's bought a Steve Lewis. I have never before went to the same dealer twice. The dealership has always treated me well. Only issue I have is the last new car they did not g I have never before went to the same dealer twice. The dealership has always treated me well. Only issue I have is the last new car they did not give a voucher for the first inspection of new vehicle. Not a big thing but it is a nice thing for the dealer to do, the inspection shop was suprised. Brian Kane was great to work with and went beyond what I expected. More