Steve Landers Cowboy Chevrolet Buick GMC - Service Center
Heber Springs, AR

27 Reviews of Steve Landers Cowboy Chevrolet Buick GMC - Service Center
Great customer service even after the sale! I bought my vehicle last February and have only taken it in for routine maintenance. The service managers are very polite and efficient. I would rec I bought my vehicle last February and have only taken it in for routine maintenance. The service managers are very polite and efficient. I would recommend this dealership! More
New Tires for my GMC Drew, parts mgr, got me a great deal on some all terrain tires for my truck. Colton, service advisor got them installed and filled out the paperwork t Drew, parts mgr, got me a great deal on some all terrain tires for my truck. Colton, service advisor got them installed and filled out the paperwork to get my rebate. James did most of the labor and balanced the tires. Thanks to all for a super experience. Everything came out great ! Love my new tires ! More
Good price, friendly folks Staff is always friendly. Price is best deal around on a basic oil change and tire rotation. Only wish they were a bit quicker as this service has Staff is always friendly. Price is best deal around on a basic oil change and tire rotation. Only wish they were a bit quicker as this service has always taken an hour or more, even with a set appointment time, each time. Only criticism is that they often fail to reset my oil life meter (last two times) which makes me question how thourough the other service items are checked. Would be great if they would add a quick vacuuming and / or wash with the service, even if it added a couple bucks. I’m happy with the service overall. More
Great Experience Great service, minimum waiting time. All details of my service were explained and suggestions were made to help maintain my cars life. Overall great s Great service, minimum waiting time. All details of my service were explained and suggestions were made to help maintain my cars life. Overall great service and great people. More
2 hour oil change? I had a 9:30 appointment ,called 2 days in advance,. When I arrived there was a line in both line at the service department. I get to the service desk I had a 9:30 appointment ,called 2 days in advance,. When I arrived there was a line in both line at the service department. I get to the service desk the gentleman who usually helps me looks confused. He asked if he could help me I told that I had a 9:30 appointment he told me that they are really busy and it would be a while. Well that while turned in to over 2 hours. What was the use of a appointment. I wasn't the only one having that problem a nice lady had a 8:30 appointment was the over 2 hours also and she was a new customer just moved to the area that week. I don't think she was very happy. More
Somewhat disappointed in the time it took for the service Realize that it was Saturday morning and dealer was working with a small crew. Was pleased with the work,but disappointed in the time required. Realize that it was Saturday morning and dealer was working with a small crew. Was pleased with the work,but disappointed in the time required. More
Better than the rest! After having a terrible experience at the local dealership where I live, I drove back to the dealer I bought my 2017 Chevy Colorado. It is 125 miles After having a terrible experience at the local dealership where I live, I drove back to the dealer I bought my 2017 Chevy Colorado. It is 125 miles from where I live. I was not only treated like family, but they service manager, Paul Wilkerson, himself drove my truck(with me along) till we found the problem. While it was a design flaw that GM is aware of and nothing can be done about it. At least they didn't just do part changes like the other deal did for nothing. I cannot say enough nice things about these guys! I have bought two vehicles from them in the last 18 months! More
Went in to service vehicle. Bought new vehicle I've bought several vehicles from this dealership prior to being Cowboy Chevrolet. Went in to service vehicle and salesman was very courteous and made I've bought several vehicles from this dealership prior to being Cowboy Chevrolet. Went in to service vehicle and salesman was very courteous and made me a good deal on a new vehicle. More
excellent Quick service, informative , courteous. Worked with us to get the truck we wanted. Trey and Jeff were very easy to work with. They addressed all Quick service, informative , courteous. Worked with us to get the truck we wanted. Trey and Jeff were very easy to work with. They addressed all of our concerns quickly and politely. More
Phenomenal Service with a Smile. My service technician was very helpful, polite, and knowledgeable. My repairs were completed with same day service. It was a great experience, and I w My service technician was very helpful, polite, and knowledgeable. My repairs were completed with same day service. It was a great experience, and I would definitely recommend this dealership/service center! More