Steve Hahn Auto Group
Yakima, WA
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614 Reviews of Steve Hahn Auto Group
I went to all of them… I needed a SUV with a 3rd row/Mom Hauler— and went into every dealer with an open mind. (Also looked online.) The most important thing to me was a quiet ride, because I drive SO much Hauler— and went into every dealer with an open mind. (Also looked online.) The most important thing to me was a quiet ride, because I drive SO much! (Spoiler: Atlas was the winner!) But also, I am the daughter of a business guy, and customer service matters. I cannot help but see the whole production when I walk in to buy anything. It is in my DNA. Jason and Curtis - are the ONLY people across multiple places, that I felt very comfortable with, heard, and never felt pressured at all. For me, if you are going to make a HUGE purchase, the quick response, communication, manners, and attention matters during a sale. Some places didn’t even call or email me back. Whether I come in dressed up after a business meeting, or in my mom wear, full stress bun, and no make-up… that customer service really matters to me. It also tells me the culture of that system when I come back for future service or for a simple oil change. Steve Hahn Automotive really went above and beyond for me in all areas. Every face was friendly, finances was amazing & very detailed but easy to understand. Just everything from the entire experience was very pleasant. Highly recommend. More
I’ve owned several MB, and I can’t say enough good things about the integrity, communication, service, and authenticity of this team both on the auto sales and service side. Special kudos to David for going about the integrity, communication, service, and authenticity of this team both on the auto sales and service side. Special kudos to David for going above and beyond to make sure that everything was well coordinated when I needed his assistance in a pinch. I plan to come from the west side of the cascades to purchase through him in the future. Zach in service has been excellent in service of my Mercedes and is timely, kind, and fantastic at what he does. I have never been overcharged and know they treat me as they would want to be treated. Highly recommend if you are looking to purchase or need service! More
I have never had such a good experience buying a car, martin from the start was so knowledgeable along with Curtis. Martin and Curtis took xxxxxxxx day work (8 plus hours or you could say multiple days) martin from the start was so knowledgeable along with Curtis. Martin and Curtis took xxxxxxxx day work (8 plus hours or you could say multiple days) to get us into two new vehicles for me and my lady. They didn’t seemed like they were tired with us after 2 hours and just wanting to sell us a car. They took their time while my lady struggle to find the perfect vehicle for her. After we got done Brandon in finacing was hands down amazing and icing on the cake. Being in customer service and sales most of my life it seem Brandon was guru of customer service. I was extremely happy with his way of handling things and connecting with me on things outside of buying a car. His other coworker Kevin in finacing who took care of my lady’s finacing was great too and my lady had nothing but good words to say. I use to sell cars thought it was the worst job and most of all hated the process of buying one but with the team I worked with I can say now I feel a little better with the process after having everyone help me. Thanks Martin, Curtis, Sales Kevin and Brandon in finacing More
I was disheartened in the beginning of this journey and Brooke made it possible to get a vehicle that was safe and affordable! Thank you so much, I am eternally grateful to you!!! Brooke made it possible to get a vehicle that was safe and affordable! Thank you so much, I am eternally grateful to you!!! More
Everyone was so nice, professional and helpful. Shout out to DJ for being knowledgeable on the information about the car, he was very helpful! I highly recommend you guys! Shout out to DJ for being knowledgeable on the information about the car, he was very helpful! I highly recommend you guys! More
The team at Steve Hahn is absolutely fantastic. They treated me like family. I love them all. This is definitely where I will go car shopping from now on They treated me like family. I love them all. This is definitely where I will go car shopping from now on More
I am always pleased with the politeness of the service department people and with the timely manner they get my car serviced I have been well taken care of at Steve Hahn and would recommend them department people and with the timely manner they get my car serviced I have been well taken care of at Steve Hahn and would recommend them More
Brooke was awesome and the entire experience was great. I had low expectations walking in to look at cars today but walked out incredibly happy. I had low expectations walking in to look at cars today but walked out incredibly happy. More
David was helpful and got me into the car I wanted and needed. It was a pleasant experience and would recommend David when you need to buy a car. needed. It was a pleasant experience and would recommend David when you need to buy a car. More