Steve Hahn Auto Group

The sales woman Brooke and the finance lady were very helpful. Unfortunately 4 days after we got my Kia the engine light came on and we returned the care to the service dept and were told it just needed helpful. Unfortunately 4 days after we got my Kia the engine light came on and we returned the care to the service dept and were told it just needed a reset. On Monday the engine light came back on and we returned back to the service dept.Now we are told the Cadaleic converter needs to be replaced. It has made me and my family very concerned whether we made a good choice in coming to Steve Hahn. Hopefully my Kia will not have any new issues. More

A pleasure from start to finish. Jasmine made sure I was well informed. My needs and satisfaction were put above just buying a car. Fantastic dealership!! Jasmine made sure I was well informed. My needs and satisfaction were put above just buying a car. Fantastic dealership!! More

Every time I visit the service department, they work to the best of their ability to fix the issue as soon as possible. the best of their ability to fix the issue as soon as possible. More

Amazing at her job and will get you right into your dream car at all cost car at all cost More

Amazing efficient and extremely knowledgeable sales person and team. They make your car buying experience a positive one ! person and team. They make your car buying experience a positive one ! More

Car was misfiring took it in they said engine control module was bad. Said it would be $1500 2 days later they called told us they would have to order one because other dealerships wouldn’t sell them on module was bad. Said it would be $1500 2 days later they called told us they would have to order one because other dealerships wouldn’t sell them one and it would be a little more expensive. 3 days later they called and said it’s not totally fixed that they are getting 5 error codes and they don’t know what to do, that they have to contact Germany and find out what to do. 9 days later after calling them 3 times they still had no answers. The next I went in and talked to the owner of the dealership stated our frustrations he was accommodating said he would try to get some answers and a loaner car which they hadn’t had available the whole time. Suddenly the next morning the car was repaired it need a new coil also for an additional $250 This is the second time something major has happened to this car and they have had difficulty diagnosing what’s wrong The car has only 90K miles on it and is a 2015 model. The oil change A and B service prices are horribly expensive I’m pretty sure this is the last Mercedes Benz I purchase More

Service group always provided excellent service. They let me know of any issues and then take care of them in a timely way They let me know of any issues and then take care of them in a timely way More

We got there 40 minutes early and they were able to fit us in, so we were out early too. Prompt, friendly and efficient. us in, so we were out early too. Prompt, friendly and efficient. More

Went in for service A on my sprinter van. Was charged for window washer fluid. Next day, while driving the washer fluid dash indicator came on. Upon looking under the hood I found the blue fi Was charged for window washer fluid. Next day, while driving the washer fluid dash indicator came on. Upon looking under the hood I found the blue filler up open without any fluid. Small oversight on techs part. Paying $9.83 for $4.00 worth of fluid that was not poured into engine, a little disappointing for a Mercedes $365 oil change. Desk people were very nice and accommodating, at least oil was changed, that was the plan all along. More

While signing for my new car everything went well BUT as soon as I was needing them to HONOR what was promised I get the run around soon as I was needing them to HONOR what was promised I get the run around More