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Steve Faulkner Automotive

Mt Carmel, IL

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8 Reviews

1422 W 9th St

Mt Carmel, IL

62863

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Showing 8 reviews

October 29, 2024

The sales team is very helpful and friendly Very informative. All in all a very good experience More

by eadsjerry72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashten
June 02, 2023

Very nice and helpful. We always get our cars serviced there. And have traded with you guys. Just so nice. More

by elainebaltzell24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in trading cars
Jan 15, 2024 -

Steve Faulkner Automotive responded

Thank you for the continued support and allow us to take care of your vehicle each and every time you need some routine maintenance done. You're the best!

December 15, 2019

I've been getting my car serviced here for the past 3 years, and I personally have no complaints. I've been to the dealership in Fairfield and carmi, and this one has by far been my favorite one to go to More

by BrysonScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John W
March 16, 2018

Overcharged I'm in sales, so I understand getting paid on commission. I get paid solely on it, but I also wouldn't overcharge a customer to get paid more! My gran More

by Pat
Price
Recommend Dealer
No
Employees Worked With
Scott Hiatt
October 11, 2017

trunk leaked on car, took it back 3 times not fixed! After all the trips to service they then wanted to charge us for an issue that the car had when we bought it. This is a serious problem. My husband as More

by Grams1
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
July 13, 2015

Lied to from the start I purchased a 4 wheeler on 5-22-15 it is now 7-13-15 and they have stilled failed to give me a title for the thing. I was told when I purchased it th More

by Aiden0127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Goldman, Paul Stone, and Linda
March 09, 2011

I purchased a 2010 Dodge Dakota and made part of the deal that they would install cruise control or I didn't want it. The salesman also encouraged an undercoat and also a covering for the outside paint. Al More

by doris.thurman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby
January 02, 2011

My name is Ryan Shick from Sumner, Illinois. I am a 26 year old man with a fiance and newborn son. I purchased a 2009 Dodge Nitro from J. Wildeman in May of 2010 as dependable transportation for my famil More

by disgruntled/customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chuck pholf