Steve Austin's Auto Group Inc.

Great Experience ! Had service work done on my front brakes Had service work done on my front brakes ... Worked performed quickly. I'm extremely happy!! My bill was under estimate ... I have a lot of confidenc Had service work done on my front brakes ... Worked performed quickly. I'm extremely happy!! My bill was under estimate ... I have a lot of confidence in their abilities. More

service repair of window , Service was great back in 2 days. Price a little expensive Though her car is an older model, parts for model are high. 1995 Monte Carlo ... Service was great back in 2 days. Price a little expensive Though her car is an older model, parts for model are high. 1995 Monte Carlo ... More

Satisfaction and Trust From the first time I stepped into the dealership it has all been positive. I have worked for 2 other major automotive companies and GMC is what I bu From the first time I stepped into the dealership it has all been positive. I have worked for 2 other major automotive companies and GMC is what I buy. What I want to emphasize is this...."SERVICE AFTER THE SALE!" They are the best More

I was made to feel important. As a possible customer I was made to feel important. And after purchasing a car I was given a tour and introduced to heads of each department & maint As a possible customer I was made to feel important. And after purchasing a car I was given a tour and introduced to heads of each department & maintenance area which I might need in the future. More

New Car When I am looking to make a new car purchase I always go to Steve Austin's, I know I will get great customer service from all the staff. I have been g When I am looking to make a new car purchase I always go to Steve Austin's, I know I will get great customer service from all the staff. I have been going there for many years. Twice I have looked at other dealers but was never greeted and treated like I was at Steve Austin's, So I always came back to Logan County and see the friendly and help staff at Steve Austin's, They have a great service area and service team, When my vehicles need serviced I always take it to their service department. More

New vehicle purchase It pays in the long run to deal locally. and Steve Austins, to date has, been a VERY friendly and accommodating . As long as current service continues It pays in the long run to deal locally. and Steve Austins, to date has, been a VERY friendly and accommodating . As long as current service continues we will be loyal customers! ( Our 3rd. new vehicle there since 2012) More

Great service when things go bad I have to give the folks here credit where it's due. Had a good buying experience with them. Vehicle pictures online were a fair representation of t I have to give the folks here credit where it's due. Had a good buying experience with them. Vehicle pictures online were a fair representation of the condition of the vehicle and didn't try to gloss over dings and scratches. Salesman was helpful and straightforward. Pricing was right for the condition of the truck, too. Quickly settled on a fair price and got the paperwork in order. Less than a week after I got the truck, we felt a slight vibration at low speeds. Took it in and they did what they needed to do to make a decent diagnosis, even taking it to another dealer for a second opinion. They ended up replacing the transmission. They went way beyond the warranty that came with the sale. We really only felt the vibration maybe 10-20% of the time I drove it, so it would have been easy to miss in an inspection and test drive. They also could have denied the issue, but did the right thing and found a good used transmission with less miles than the truck. They had a courtesy car ready to go as well. Truck is running smooth now and I am happy. Even when I was not pleasant to deal with, they were always polite. The true test of customer service is when things go bad. They passed with flying colors. More