Stetler Dodge Chrysler Jeep Ram
York, PA
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Hello John, I just picked up my 2010 Jeep Hello John, I just picked up my 2010 Jeep Wrangler Sahara tonight, my first jeep after having trucks since 1993. I had purchased 6 trucks in t Hello John, I just picked up my 2010 Jeep Wrangler Sahara tonight, my first jeep after having trucks since 1993. I had purchased 6 trucks in that time and my best friend is a GM at Florida's largest Ford dealership, so I know a bit about the industry and car dealerships. Over the last week I have worked with Andrew Christiansen and wanted to convey my sincere appreciation for his handling of my purchase. I am a very satisfied customer and it has been a pleasure dealing with Andrew! He was very knowledgeable and willing to teach me the 'ins and outs' of Jeep ownership and was very professional and responsive to my needs. I will not hesitate to recommend Andrew and the Stetler dealership to my friends and colleagues in the future. Thanks for a great experience and enjoy your weekend! Al Lipscomb More
We asked for an internet price before we made the 2 hour plus trip. The price made it worth the trip. We got a fair price for our trade. We did not have that usual feeling of being taken advantage of by t plus trip. The price made it worth the trip. We got a fair price for our trade. We did not have that usual feeling of being taken advantage of by the car salesman. The car was prepped and ready for us when we got there. We would make the trip again and would recommend them to our family and friends. More
Austin and Rick were extremely helpful, friendly and knowledgable. The vehicle's price and condition was very good. Dealership was very clean and had lots of selections. The staff was also very frien knowledgable. The vehicle's price and condition was very good. Dealership was very clean and had lots of selections. The staff was also very friendly. More
I have bought maybe two dozen vehicles, mostly as new from dealerships, during my lifetime. This was one of the smoothest and most professional transactions I have experienced, and they are very competet from dealerships, during my lifetime. This was one of the smoothest and most professional transactions I have experienced, and they are very competetively priced. This was a straight-up cash sale so I don't know how they do on used-car trade-in valuations. Their service was fast, and I never had any reason to suspect what they were saying. Everything was above-board which is a lot more than I can say for many of my past experiences where you had to be very watchful. Didn't have that feeling at all with this dealership. I haven't had anything serviced here yet, so service remains to be seen. But for your up-front purchase, I highly recommend them. More
I have been buying from the Dealership for 40 plus years. The Sales and service staff are knowledgable, friendly and show a willingness to compomise. Austin, was very professional and tended to all of my nee The Sales and service staff are knowledgable, friendly and show a willingness to compomise. Austin, was very professional and tended to all of my needs as a consumer. More
My own search for a new Jeep was not going well until I contacted the Stetler dealership. Austin Eberly immediatly went to work and found the exact vehicle I was looking for and offered it at a very atract contacted the Stetler dealership. Austin Eberly immediatly went to work and found the exact vehicle I was looking for and offered it at a very atractive price. At no time was there any pressure to buy from the dealership. The purchasing process went very smoothly with Austin explaining every step and making sure I understood everything. Scott Galbraith also aided in the process. I can definitly say I am extremely satisfied and would highly recommend Stetler, Austin and Scott to anyone. More
I would just like to say that when my Mom and came in the first night to just look Mike came out and asked if he could help me and when I said I was just looking he did not "hawk" over me, which is the one t first night to just look Mike came out and asked if he could help me and when I said I was just looking he did not "hawk" over me, which is the one thing that I dread when car shopping....I came back Saturday and everyone was so friendly. Mike was going between me and another customer but the whole time he was so friendly and helpful. I just want to say that this was probably the best experience I have had in a dealership. I would defiantly recommenced you guys to friends and family members if they were in the market for a car!!!!! When it came time to complete the deal Dan was awesome!!! He got a better rate and with that I got a longer warranty with a smaller payment. So needless to say Mike and Dan were the best and thanks so much for everyone's kindness and professionalism. Lisa Swisher and Gerry Eaton More
Shannon Creighton did a great job working with us. She has not worked at Stetler a very long time, and was not always sure of the answers but VERY willing to find an answer ASAP. Shannon worked very hard has not worked at Stetler a very long time, and was not always sure of the answers but VERY willing to find an answer ASAP. Shannon worked very hard to make our buying process as smooth as possible. Dan Criswell was very nice. Our final paperwork process was fast and friendly. Dave Stetler, Mike Stevens, and Rocky Yohe were helpful with questions that we had about our vehical after we left the dealer. All three were quick to get us the answers to our questions. More
I recently moved to Pennsylvania from Michigan and my car was not up to par with P.A. Inspection standards. Taking the recommendation of a friend, I called Andy explained my situation and what I was looking was not up to par with P.A. Inspection standards. Taking the recommendation of a friend, I called Andy explained my situation and what I was looking for. He quickly came up with a list of vehicles that fit not only my needs but was also reasonably priced and fun to drive. After touring the lot I test drove one of the vehicles ( The one I actually ended up buying.) Andy was very knowledgeable about the vehicle and if he didn't know he didn't try to make up an answer. He wasn't afraid to ask or look up the information for me. The whole experience was very relaxed and low pressure. Even during the closing process when my Credit Union (In Michigan) was slow to get all the paper work he was very patient with me. In fact it took over a week for the bank to get the dealership the check and they let me drive the car the whole time. Once the check got there Andy drove over to my work to finish up the paperwork on my lunch break so I didn't have to make a special trip back to the dealership. I was so impressed with my experience I actually have him looking for a new truck for my dad ( Who still resides in Michigan!!!!) More