Stetler Dodge Chrysler Jeep Ram
York, PA
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Service was good and didn’t take very long. Casey was very helpful explaining what I needed on my car. Waiting room was good undercurrent conditions. very helpful explaining what I needed on my car. Waiting room was good undercurrent conditions. More
They value my business This dealership always goes the extra mile to meet my needs. I have yet to leave the dealership disappointed. I feel that they value my business. This dealership always goes the extra mile to meet my needs. I have yet to leave the dealership disappointed. I feel that they value my business. More
Service was fast to appear upon entry. Explained small concern. About hour later jk was finished. Stetler service continues to outperform my expectations. Many thanks. concern. About hour later jk was finished. Stetler service continues to outperform my expectations. Many thanks. More
My Jeep Renegade broke down for the 2nd time. After calling AAA with a battery that couldn't be charged I had to have it towed out to Stetler and use the dropbox service since at that point it was alre calling AAA with a battery that couldn't be charged I had to have it towed out to Stetler and use the dropbox service since at that point it was already past four. My anxiety was through the roof at the thought of this being the third major issue I have had with my Jeep and it's not even 2-years old and under ten thousand miles, paired with the negative experiences I had in the past with Stetler. I can not tell you how pleased and relieved I was when Casey Evans called me the next day letting me know my car was all taken care of and ready to go! She did an amazing job explaining to me in terms I could understand what had happened (a faulty Body Control Module that drained my battery completely). She was happy to report to me that they had the part in stock, replaced the part, and confirmed nothing was wrong with my battery - all covered under warranty. She was super friendly to me over the phone and I just wanted to highlight her, Jonathan Ruppert (who serviced my car and left excellent service notes), and I think it was Greg Barker who checked my service ticket out. Not only were they all friendly and empathetic, but I was also very impressed at the precaution of COVID-19, when I got my car back it had plastic covering and was as clean as I left it. I honestly was expecting to not have my car back for a while due to my past experience. Casey and Jonathan exceeded my expectations and I just want to make sure they know how much they made my day. My Jeep is running much better! More
Great as Always Dropped off for oil change and inspection. Once again the staff was friendly and great! Fast turn around! Thanks to Casey for setting up my appointmen Dropped off for oil change and inspection. Once again the staff was friendly and great! Fast turn around! Thanks to Casey for setting up my appointment so quickly! More
Great service I was very satisfied to return to Stetler for my PA state inspection and L.O.F. service as needed. The time to complete was reasonable and the waitin I was very satisfied to return to Stetler for my PA state inspection and L.O.F. service as needed. The time to complete was reasonable and the waiting area had WiFi. Jon was very courteous as I checked in. Past service has always been satisfactory, so I will continue to rely on Stetler. More
The best new car buying experience ever! Everyone was so wonderful from the second you walk through the door through the entire process. I was able to leave with my dream vehicle and they made it all work o wonderful from the second you walk through the door through the entire process. I was able to leave with my dream vehicle and they made it all work out above my expectations. More
We are very pleased with our experience here. Our salesman Kevin worked very hard to get us exactly what we wanted. Then Mike got us the payment we were comfortable with. We highly recommend Stetler salesman Kevin worked very hard to get us exactly what we wanted. Then Mike got us the payment we were comfortable with. We highly recommend Stetler Dodge. More
Very happy with Jason, Stetler and our new RAM 2500. The staff made the buying experience great. I would recommend Stetler to anyone looking for a new vehicle. staff made the buying experience great. I would recommend Stetler to anyone looking for a new vehicle. More
Oil change and recall on air bags Good experience. Quick fast service and with the coupon available on-line made it the best choice for the oil change I needed. Would definitely recomm Good experience. Quick fast service and with the coupon available on-line made it the best choice for the oil change I needed. Would definitely recommend. More