Stetler Dodge Chrysler Jeep Ram

They are very friendly and clean atmosphere when you walk in the building its always clean compare to alot of other car dealers i dealt with in the building its always clean compare to alot of other car dealers i dealt with More

Although this dealer is not able to perform the work (per my warranty), the service provider, Casey Evans, was amazing. She answered any of my questions and she also went above and beyond and talked to cla my warranty), the service provider, Casey Evans, was amazing. She answered any of my questions and she also went above and beyond and talked to claims to make sure I was understanding correctly. I have never had to deal with my warranty information, so I was not aware that I had to take it to the buying dealer if it were within 40 miles of where I lived. Casey was pleasant and patient. More

prompt service on our jeep patriot. got the vehicle back prompt service on our jeep patriot. got the vehicle back on time, plus they cleaned and washed the car. prompt service on our jeep patriot. got the vehicle back on time, plus they cleaned and washed the car. More

Apparently, when a poor service experience happens, this dealership has service advisors that are willing to berate a customer for giving them a poor review. They are more concerned about their own appeara dealership has service advisors that are willing to berate a customer for giving them a poor review. They are more concerned about their own appearance instead of solving problems. More

I tried to provide everybody lunch and Eric the general manager said no xxx. The funny thing is I had permission from both the parts and service manager. I guess you’re not allowed to do something nice fo manager said no xxx. The funny thing is I had permission from both the parts and service manager. I guess you’re not allowed to do something nice for Stetler employees. Eric would rather xxxx on his employees then actually treat them with respect More

I bought a used Mercedes-Benz with a 3-month warranty. When I test drove it, I noticed that the left turn signal wasn’t working properly. They told me they would have it fixed. I took it in for service When I test drove it, I noticed that the left turn signal wasn’t working properly. They told me they would have it fixed. I took it in for service and asked if they had a loaner car. They said they did not. They could not fix it and had to send it to a Mercedes dealership to replace the steering column. It was there for 2 weeks. I picked it up and drove it home and when I pulled into my driveway a check engine light came on and the ECO start/stop was not working properly. I called and they told me to bring it back in a couple days. I asked if they had a loaner car because I live over an hour away and it was an issue to find someone to pick me up at their dealership. They did not. I took it back in, and they had to send it to the Mercedes dealership again. They told me it was a pressure valve. Again, they had it over 2 weeks. I asked them if they could extend my warranty a month because it had been in their shop for over a total of a month. They said they would not. I picked up the car again and drove it home. The check engine light was out but it still had the same issue with the ECO start/stop. I called and left a message with my service advisor and never got a call back. More

Great service and got our Jeep back same day. Reminded us about our inspection date and also took care of that for us. us about our inspection date and also took care of that for us. More

There are four Chrysler dealerships within 1 hour of me. Stetler is 2 hours away, but it's worth the extra time. They are very responsive to my needs, very easy to work with, and Emerson Courson is the fine Stetler is 2 hours away, but it's worth the extra time. They are very responsive to my needs, very easy to work with, and Emerson Courson is the finest salesperson I have worked with in over 50 years of buying vehicles. If I live long enough, I will continue buying from them and Emerson. More

Bill was a awesome salesman he help us and answer all of our questions thanks for the great experience. He help us putting top down and went through all the other options our questions thanks for the great experience. He help us putting top down and went through all the other options More

They have the best customer service John papu is one of the greatest writers I have ever worked with the greatest writers I have ever worked with More