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Stetler Dodge Chrysler Jeep Ram

York, PA

4.8
404 Reviews

1405 Roosevelt Avenue

York, PA

17406

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Showing 404 reviews

June 05, 2022

My experience was very positive. I have no negative feedback, my vehicle was ready when promised. More

by dan.barnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barker
Jun 06, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

Dan, we are happy to hear about your positive experience with our service department! If there's anything else we can help with or improve upon, please let us know during a future visit. Take care and have a great week!

June 03, 2022

Always a pleasant experience with this dealership. Work was completed on time and no high pressure sales for unnecessary work. More

by MKZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kocul, Mike Stevens, Greg Barker
Jun 06, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We are happy to hear that you've always had a pleasant experience with our service department! If there's ever anything you feel we could improve on, please let us know during a future visit. Take care and have a great day!

April 21, 2022

Stetler Dodge Chrysler Jeep completed my oil change, tire rotation and state inspection in under two hours and did a great job. My Pacifica was returned freshly washed and all the paperwork was provided at More

by grsteelegm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barker
Apr 21, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We are so pleased to hear about your positive and efficient experience with our service department! If there's ever anything we can improve on, please don't hesitate to let us know during your visit. Thank you and have a great day!

April 15, 2022

Stetler Chrysler Dodge Jeep Ram should care about their customers first. Not just be pushing a sale onto the customer to make their numbers go and worry only about the money $$ More

by Brandy913
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
Apr 15, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

Brandy, we are having trouble finding you in our system to know who to address this with. At your earliest convenience, please feel free to give Sales Manager, Mike Koltunovich, at 717-764-8888 x1210 to give us more information.

April 14, 2022

Real nice people clean and neat show room I personally bought four vehicles in last five years More

by bdd10inch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kocul, Mike Stevens, Greg Barker
Apr 14, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We sincerely appreciate you taking the time to review us and even more so appreciate your continued business and loyalty! If there's ever anything you feel we could improve on, please don't hesitate to reach out or let us know during a future visit. Take care and have a great day!

April 07, 2022

Lack of professionalism and communication, our whole experience from the day we bought the vehicle even to date when we take the vehicle in for service it is a nightmare! We have to call the service de More

by Eric A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kocul, Mike Stevens, Greg Barker
Apr 07, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

Hi Eric, we'd like some more information about your sales experience and who you dealt with in service so we can address this with the appropriate parties. Please reach out to our GM, Eric Walther, at your earliest convenience at 717-764-8888 x1225.

March 31, 2022

It would have been nice to receive a phone call from the service dept on a status or update on where repairs on my vehicle were at. In addition I called once and was told the service rep would contact me h More

by Captain Boomerrang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep don't remember
Mar 31, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We're sorry about the issues that you experienced with the lack of communication during your service visit. Our service manager can be reached at 717-764-888 x1216, and he would love to get some information from you so that we can coach our team to make improvements with their communication.

March 21, 2022

The salesman came in on his day off to accommodate my schedule. Everyone was very nice and not what you would typically think of when going to a dealership, not pushy at all. Very easy to work with took More

by jgibson0624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
Mar 28, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We are happy to hear that you found our staff so friendly and accomodating! Thank you for taking the time to review us. Welcome to the Stetler family and have a great day!

March 15, 2022

From the first call to the service department to any follow up conversations, Stetler's staff are true professionals. They are friendly and responsive. They even offered a free car wash when I picked More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly, Ike Engel, Scott Galbraith, John Groome, Rick Dellinger, Greg Barker, Dan Criswell, Shannon Creighton, Andrew Christansen, Travis Barnhart
Mar 28, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We are happy to hear you found our service staff so friendly and easy to work with! We appreciate you taking the time to review us. If there's anything else we can assist with, please don't hesitate to reach out. Take care and have a great day!

March 04, 2022

John H. was a pleasure to work with in getting a new vehicle. He really helped me get into vehicle that I love. I would recommend him to anyone! More

by nate2888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Stetler, Rocky Yohe, Mike Stevens, Keith Sheffer, Bill Shiffer, Greg Barker, Shannon Creighton, Andrew Christansen, Travis Barnhart, Don Spera
Mar 28, 2022 -

Stetler Dodge Chrysler Jeep Ram responded

We're sorry we missed this review initially, we truly appreciate you taking the time to write it and appreciate your business. If there's anything else we can help with, please don't hesitate to reach out. Take care and have a great day!

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