Sterling McCall Toyota

I have always had a positive experience with Sterling McCall Toyota. I feel they care about the smooth operation of my vehicle. Checkin for my service was quick and Jose Portillo seemed glad to see me. I McCall Toyota. I feel they care about the smooth operation of my vehicle. Checkin for my service was quick and Jose Portillo seemed glad to see me. I like the video service inspection sent to me recommending services for my car. More

I hate buying cars. My husband and I are frugal as can be, so when we make a large purchase, we always have getting the best deal possible in mind. We worked with Matt a My husband and I are frugal as can be, so when we make a large purchase, we always have getting the best deal possible in mind. We worked with Matt at the Houston location and he really put us at ease, listened to our needs, and took the time with us to make us feel very comfortable in purchasing our new car. I will be recommending him to everyone I know, and returning in about 6 months for another one :). More

I brought my vehicle in for its 50k service maintenance and was greeted by my service writer, Pedro. He was professional, friendly and offered other services that had not been recently performed. He was and was greeted by my service writer, Pedro. He was professional, friendly and offered other services that had not been recently performed. He was knowledgeable and addressed all my concerns. After my vehicle was inspected by the service tech. Pedro promptly called me to let me know to check my e-mail for services that required immediate repair or replacement. Pedro was efficient and made sure that I was taken care of in a timely manner. More

The service manager James was very friendly. My only disappointment was that after my tire change, they left the inside of my car very muddy. It was a rainy day and they didn’t put down paper fl My only disappointment was that after my tire change, they left the inside of my car very muddy. It was a rainy day and they didn’t put down paper floor mats, so there was mud all over the floor mats and on the door. Kinda sucks because I had just had it detailed. More

Sergio was unprofessional from the start and didn’t even communicate with me in a timely manner. I was never informed when the service was done until waiting over two hours later and having to ask the cashi communicate with me in a timely manner. I was never informed when the service was done until waiting over two hours later and having to ask the cashier for the status. More

My son took my truck in for oil change and inspection. He arrived on time to the appointment. After 1.5 hours waiting and no update I called. After finally getting through to someone he advised me my advi He arrived on time to the appointment. After 1.5 hours waiting and no update I called. After finally getting through to someone he advised me my advisor went to lunch and someone will call me back. 10 minutes later my advisor called me and said that they where working in the multipoint inspection and they had just finished the state inspection that’s why he didn’t give me any update. Which that was lie 1 because he was at lunch. He said it would still take 30 minutes more after I approve the multi point inspection. I didn’t have a issue waiting but no updates is not ok. Lie 2 came after I saw the time the state inspection was performed, 40 minutes after he said it was already done. More

I like customer service , customer adviser Hannah she is very help full and knowledgeable,I bring my vehicle here all the time for any kind service Recommend very help full and knowledgeable,I bring my vehicle here all the time for any kind service Recommend More

I don't know why today's maintenance service charged me $350 but just has been informed everything OK. $350 but just has been informed everything OK. More

Gus was wonderful and he helped me everything. ..and the service was really great and perfect...thank you sterling mc call... ..and the service was really great and perfect...thank you sterling mc call... More