Sterling McCall Toyota Fort Bend

The service dept with my service advisor Anthony was nice and kind person. Who explain me how to reset the CarPlay which I was experiencing. Plus he took care of a very small leak in my rear tire. But when I and kind person. Who explain me how to reset the CarPlay which I was experiencing. Plus he took care of a very small leak in my rear tire. But when I arrive your receiving people are not very welcomed. When you ask them about my service, they will just tell me that your advisor will be with me soon. Waited for 15 minutes. My question for service manager is that if my advisor is not free than someone else law could have taken care of it check me in and than give that info to my advisor. So in that way if my advisor is busy but other advisor should jump in to take care instead of waiting. More

Convenient location and relatively quick service. The waiting area is clean and comfortable. The representative was friendly and very helpful. The waiting area is clean and comfortable. The representative was friendly and very helpful. More

I waited 3 hours for an oil change, tire rotation and cabin air filter. The rep gave me a lot of wrong information. I got the truck back with no wiper fluid in it. and I am not sure if they actually repl cabin air filter. The rep gave me a lot of wrong information. I got the truck back with no wiper fluid in it. and I am not sure if they actually replaced the filters. Worst yet, the porter handed me the keys and pointed me to go get the truck which was parked outside. More

Nice courteous people. You will like their services and their important advices towards future sevices You will like their services and their important advices towards future sevices More

All these stars are for Anthony Coca. He is the best service advisor that I have ever encountered. He went above and beyond getting my warranty claim approved and my car serviced. I was a He is the best service advisor that I have ever encountered. He went above and beyond getting my warranty claim approved and my car serviced. I was a bit ticked off since this dealership sold me this extended warranty which was nothing like the extended warranty I bought when I bought the car. More

Nice customer service. . even i was late in time they complete the task and save my time.👍 . even i was late in time they complete the task and save my time.👍 More

Regular service cost is okay. Too expensive for any kind of repairs. Some referal works recommended are no necessary. Too expensive for any kind of repairs. Some referal works recommended are no necessary. More

They have complimentary wash but never once told me about it, i asked and then they said only if you ask it, i asked and then they said only if you ask More

You are just the best please keep it up. I am totally satisfied with the treatment I received from your organization. I am totally satisfied with the treatment I received from your organization. More

Excellent as always, honest and reliable service that is needed for your vehicle. I’ve been a customer for 20yrs and all I can say is outstanding .thank you Tuan and Chase! needed for your vehicle. I’ve been a customer for 20yrs and all I can say is outstanding .thank you Tuan and Chase! More