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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,304 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,304 reviews

May 23, 2025

This was my first time getting my car serviced at this dealership, and I came over from Kay. I want to give a big thank you to Cesar Alvarado—he provided fast and efficient service, and even took the extr More

by Judynicole46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado and Jimmy in the parts department
May 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

Very helpful quick service humble warm welcome Lessing carefully checked vehicle carefully examined explain vehicle safety precautions More

by kazimaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

Very good service. Quick in and out. Explained all that is needed on my vehicle. More

by Jsgonza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel montalvo
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 22, 2025

Excellent customer service in both sales and the service department. You are kept up to date and they even provide a ride to and from the dealer. More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Wade, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2025

Service manager Kevin and service advisor Spence delivered exceptional, friendly, and efficient service, keeping me informed every step of the way. Highly recommend their service department! More

by JOHNCHUN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon/ Spence Griffith, Bibin Thomas
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2025

I took my Toyota Grand Highlander in for an oil change and was really impressed by how quick and efficient the service was. The staff was friendly and professional, and they had everything done in under a More

by jtran48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Ho
May 22, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2025

Great service. Scheduled in advance there was no wait. Have never brought my vehicle anywhere else. More

by dave.rekow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao
May 22, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

My Service advisor Steven Robles was very helpful and did a great job of communicating. More

by ZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN ROBLES
May 20, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Steven to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Prompt and professional service at every level I encountered. Well done. I felt well informed and taken care of throughout the process. More

by ted.thornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
May 21, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2025

Everyone was friendly and helpful. Explained what was being done and kept apprised of progress. More

by Charley b.
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adrian C.
May 23, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! We look forward to your next visit! Take care!