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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,320 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,320 reviews

January 04, 2025

The service advisor Adrian Canizares was very professional I recommend this dealer to anyone Thank you More

by edoguido66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR Adrian Canizales
Jan 06, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2025

Each Time i take my car here they treat me with respect and i feel that i am being taken care of. More

by Sameera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
Jan 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Sameera, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Friendly and knowledgable. Was greeted immediately and service started. Was kept up to date on progress. Overall great experience. More

by kellenestokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson, Bibin Thomas
Jan 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Purchased my first car at this dealership and everyone was super nice and very knowledgeable. Came to service parts department and they were very friendly and quick with their service. Would definitely re More

by Roxy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Jan 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Roxy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

The process was very fast for acquiring a used car Toyota Corolla with the help of Tosin More

by Okyeres535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tosin , Garrett Burleson, Bibin Thomas, Chris Anderson
Jan 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tosin here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2025

This is our second purchase in 2024. And everything was as smooth and easy as the first purchase.. We specifically went to the same sales associate because he was so awesome the first t More

by lostleah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Ismail, Angus Adam's, Derrick
Jan 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Excellent service, and servicemen very polite also very nice and quick, made reservation and it was right there. More

by dealvaradocarlos1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson, Bibin Thomas
Jan 02, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

A disappointing first experience with this service center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked fo More

by DOstendorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Jan 02, 2025 -

Sterling McCall Toyota Fort Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eduardo Rivera Service Manager erivera@Sterlingmccalltoyotafortbend.com

December 30, 2024

Sterling McCall ft bend Toyota offers great service, friendly staff comfortable waiting area free coffee and donuts(if you get there early) More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 30, 2024

Good friendly adviser. The time to work on car was very efficient and coffeehouse is great. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dominguez
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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