
Sterling McCall Toyota Fort Bend
Richmond, TX
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Clay is very patient, helpful, honest, and detail of our deal. Although I have not yet received my new Sienna yet, I know I got the best deal in town from Fort Bend Toyota. deal. Although I have not yet received my new Sienna yet, I know I got the best deal in town from Fort Bend Toyota. More
Fort Bend Toyota uses autotrader.com to lure customers onto their lot with extremely misleading price quotes for your trade in. If you go to their website the autotrader.com logo is incorporated into onto their lot with extremely misleading price quotes for your trade in. If you go to their website the autotrader.com logo is incorporated into the Fort Bend website masthead. If you fill out all of the information you are instantly given a price quote and told to print it out and take it to the dealer where they will review the quote against their own inspection. After getting a price quote of $7,400 for my Jeep Wrangler I drove a long way to the dealer to see if they would honor this. I immediately told the first two salesmen why I was there and that the trade-in value had to be met in order to do any deal. I gave the "Internet" salesman the printed paper with the account code number listed on it. He assured me he would "take care of it" Yeah, I'm sure you can see where this is going.... After well over an hour of insisting to show me details of their Tacoma Trucks he finally sat me down and offered me a trade-in value of $4300 for my jeep. Stunning. I was expecting them to try an come off the auto trader.com quote some but that amount was really insulting since it was even lower than two price quotes of $5000 from two other Toyota dealers I had received the day before. After having to ask for my keys back 3 times to no avail, I finally walked into the office an had to demand them to give me back my keys. When I turned to leave I told the salesman he had wasted my time. He quickly informed me that I had wasted his time. Stunning. I strongly feel what they are doing with their autotrader.com estimates is extremely deceptive and they have no intention of even trying to honor those estimates. It is simply a very clever trick to get you on their lot. More
I love the new truck. Thanks for making it a painless process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the d process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the dealership to anyone. More
Let me begin by saying that over the past 19 years, I have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durabi have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durability and dependability. After test driving a number of new models, my recent purchase at Fort Bend Toyota was a "pre-selected" Lexus, and what a beauty it is. During the entire process, my salesman-Bernard Tate-was extremely friendly, courteous and helpful. He promtly replied to my calls and emails, and never pressured me once to make the sale. On our test drive, Bernard answered all my questions and illustrated all the design features in a highly professional manner. The entire staff at Fort Bend Toyota were very courteous throughout this process, including Cassie Hughey, the Finance Manager. Nothing but kudos to the entire team and I will certainly be coming back for sure. Thanks again Bernard. Regards, Gary More
After e-mailing about prices and trucks in stock, I drove to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks in from out of town. Even though my trade-in was low-balled, as was expected, we reached numbers that I could accept. The paper work was quick and friendly. The ordering of an additional piece of equipment was easy and quick. Overall, it was a nice experience. More
I was a previous Toyota Camry owner. After shopping around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was grea around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was great. When I decided to go with another Toyota purchase, I went to various Toyota dealerships. Very unsatisfied with the sales personnel,not really willing to make a deal with me, I went online and Fredi Sanchez at Fort Bend Toyota responded very quickly to my e-mail. I went to Fort Bend Toyota to meet with Fredi about a car purchase deal he had told us about, I was able to get the car I really wanted for the same deal HASSLE FREE! Thanks to Fredi and Fort Bend Toyota to make the purchase of my new Toyota Avalon so easy. Thanks, Holly Bousquet More
Fabian was super super patient with us in the buying process. We were looking @ a 2011 Highlander (blizzard pearl) initially, and he had it ready to go in the SHADE so we can go look @ it as soon as we process. We were looking @ a 2011 Highlander (blizzard pearl) initially, and he had it ready to go in the SHADE so we can go look @ it as soon as we arrived. We didn't like the color so we were going back and forth on color combinations and options. Fabian was super patient and efficient in getting all the info necessary to make a proper decision. They gave us a slamming deal on a Crimson/Black leather 2011 highlander! Talked with other dealers in the Houston area and Fabian stood out from the pack! Go here for your next Toyota and talk to Fabian! More
Thank you for the Professionalism , during and after the sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts More
If you want to buy a car in the 21st century, go see Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at yo Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at your own pace, Fredi is your guy. I don't like being hounded on the phone by salesmen trying to pull you back to the dealership. Fredi showed us the car we wanted, let us take all the time we needed, took us for a test drive and then shook our hand and let us go! Most salesmen I have dealt with would have tried to setup future phones calls or appointments to get us back. There was no pressure at all, I chose to come back to Fort Bend Toyota specifically to work and deal with Fredi. I am very happy with my purchase! More