
Sterling McCall Toyota Fort Bend
Richmond, TX
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The guys at Fort Bend Toyota were great. They worked with me to make sure I was happy with everything. I have never had an easier experience with buying a car. They were straight forward, and I loved my expe me to make sure I was happy with everything. I have never had an easier experience with buying a car. They were straight forward, and I loved my experience!!! More
Our salesman Daniel Fleming and his General Sales Manager Jim Wilkinson were VERY ATTENTIVE to our needs on the lease of a new Sienna. All of the figures for the lease were finalized before we made the trip Jim Wilkinson were VERY ATTENTIVE to our needs on the lease of a new Sienna. All of the figures for the lease were finalized before we made the trip from Austin to pick up our new vehicle. All of the e-mails were answered in a very timely manner by Daniel and Jim, and there were more e-mails than what I would think would be normal. Daniel even placed the Sienna in the SOLD AREA on Tues. ahead of us actually finalizing the deal over the internet until we were able to make the trip to the dealership on Saturday...WHAT A SERVICE he provided. When we arrived at the dealership Daniel met us at the door and Jim came over and introduced himself. Daniel took us to the vehicle we had not even seen prior to Saturday, and explained features the Sienna had and answered our questions. Since all of the figures on the Lease signing were the same as we received in our E-Mail, the CLOSING BY Eric Johnson went smoothly without any pressure. After closing Daniel and Jim took us back to the Sienna and we had "show and tell" for another session before we went back to Austin. A very professional organization...would I purchase a vehicle from Fort Bend Toyota again....YES I would.....Thanks guys. More
Everyone at Fort Bend Toyota was wonderful! They made purchasing a new car a positive experience. I could tell that Fabian was working to get me the best deal possible, and wanted my experience to be a purchasing a new car a positive experience. I could tell that Fabian was working to get me the best deal possible, and wanted my experience to be a good one. I would highly recommend Fort Bend Toyota to others who are considering purchasing a new car. I researched several dealerships and submitted several price quotes before visiting Fort Bend Toyota. They were the nicest, provided the most disclosure, and took pride in what they do. I appreciated the full disclosure and friendliness that they provided. More
Fort Bend is the closest Toyota dealer from our house. We went there to look for a new Prius - lo and behold, it has the exact type and trim that I was looking for! Harry Palmer helped us to go through a tes went there to look for a new Prius - lo and behold, it has the exact type and trim that I was looking for! Harry Palmer helped us to go through a test drive. He takes things easy, and even encourage to be a little adventurous when doing the test drive, so I can get a better feel of how the car behaves. Negotiating the price is a bit tough, however we got the car at a relatively decent price. Harry helps to connect with the in-house insurance agent so we can get all things done under one roof. He and Tracy help to process the car' papers quickly with no delays. Harry also kept his promise to fill up the tank when we came in to pick up the car and the fuel is not filled yet. All in all we were helped by people who is quite professional and knows what to do to speed up the process in the car sales industry. And all the time we were treated with courtesy and respect, and during the process the dealership called me and asked feedback on their performance. More
I have never written a review as bad as this one will be. I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have r I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have received 3 email and several Text Messages and several voice messages and one call i answered. Mostly from Jim W a sales manager there. After i have repeatedly asked them to stop contacting me they kept on. I called the police and guess they told the police that they were investigating id theft and fraud... Ya right wouldn't you as a dealer contact the police if you had such suspicions? I know i would. I have ID theft protection. These guys will not take no for an answer and if you go there do so at your own risk. I know i will never go there and will never recommend them. More
I visited the dealer after I lost my 2010 Tundra on an auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. More
I have bought another vehicle four years ago and the dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there is a solution for any obstacle one may have. More
Very informative on all aspects of the cars. From options to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! S to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! Steve & Tiff More
Bought a used car and have a new car on order. Visited many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and h many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and had lots of patience as I went through the decision process. Gave us extra care on the used car purchase. The little things done for us mean a lot. More
We were looking for a brand new truck and had some questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of p questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of pur budget and needs. He did not make us feel like he just wants the sale like other dealers, rather made us feel important and that he truly cared. He was very patient and explained everything to us and answered every question we had. In the end, we drove home a brand new truck and got the best deal in town as we have been comparing for weeks. Thanks Htet! More