Sterling McCall Toyota Fort Bend

MR. Gomez very professional, effective & efficient. He understood my desires & needs & did not try to deviate fom the specifications I set forth. It took a very short time for him to arrive at the veh He understood my desires & needs & did not try to deviate fom the specifications I set forth. It took a very short time for him to arrive at the vehicle that fullfilled my requirements & the price met my objectives including the trade in. Very straight forward no running back & forth a very simple satisfying experience. If he an example of your dealership your overall results must be outstanding. Mr Gomez a credit to your organization. More

This is the third car that we have purchased from Mr Beck and have been very satisfied each time. I felt no pressure at all. Mr Beck took his time and explained everything in a way that was easy to understan and have been very satisfied each time. I felt no pressure at all. Mr Beck took his time and explained everything in a way that was easy to understand. Buying a car is not one of my favorite things to do, and I was not planning on making a purchase this soon. However, my vehicle had been totaled in an accident and I had little choice. I hope to do business with Mr Beck in the future. More

Mohammad Iqbal (Ike) was very couteous and we appreciated his attitude to us during the sales of the new Venza to us. I will recommend him as a salesperson on all our friends. Also Fort Bend Toyota to all ou his attitude to us during the sales of the new Venza to us. I will recommend him as a salesperson on all our friends. Also Fort Bend Toyota to all our friends. Thank you. Richard McElmurry adn Pok McElmurry 7106 Winston Ranch Parkway Richmond, TX 77406 More

David met with me on more than one occasion as I prepared to buy a new Sienna van. The first time I met with him, I told him up front that I was not ready to buy - I was just doing my research. He answered to buy a new Sienna van. The first time I met with him, I told him up front that I was not ready to buy - I was just doing my research. He answered all my questions, showed me my options in terms of trim lines on the Sienna and never pressured me. When I was ready to buy, he and the others at Fort Bend Toyota found the perfect Sienna for me. David answered all my questions and took care of everything! This is the third vehicle my husband and I have purchased from Fort Bend Toyota and we will continue to be loyal customers! More

This is the second car I have purchased from Al Beck, the Fleet and Internet manager at Fort Bend Toyota. In both cases, the experience was straightforward, honest, no pressure, and very pleasant. Due in p Fleet and Internet manager at Fort Bend Toyota. In both cases, the experience was straightforward, honest, no pressure, and very pleasant. Due in part to many years experience, Al is intuitive about what a customer wants and does his best to satisfy. Also, finance manager, Jimmy Kirby is a real delight to close your order with. He was very informative and helpful with my purchase. In short, if you want to purchase from a dealer with a good inventory, that is responsive, yet has a small town friendly feel, then see Al Beck at Fort Bend Toyota. Thanks Al and the Fort Bend Toyota team! More

Originally found the vehicle listed on eBay. Contacted Jose Martell at Fort Bend Toyota on Wednesday, March 16, and negotiated a deal. Car was delivered from Houston to San Antonio two days later with no Jose Martell at Fort Bend Toyota on Wednesday, March 16, and negotiated a deal. Car was delivered from Houston to San Antonio two days later with no problems and no surprises! Everything was perfect! Thanks, Jose! Ben More

Our experience with this dealership was fabulous. We live several states away, and I know they had to work harder for us than if we lived locally. We wanted to research a used car before buying from so far a several states away, and I know they had to work harder for us than if we lived locally. We wanted to research a used car before buying from so far away, so we coordinated an independent inspection. The dealership was very easy and willing to work with us on this detail. The employees were so friendly, and were extremely easy to reach each time we contacted them. Our salesman even picked my husband up at the airport when he flew in to get our car. When I was finalizing the financial part of the transaction, I was 800 miles away. I had a couple of things to clarify, and I reached my salesman immediately on his cell phone even thought it was his day off. The car itself has been so enjoyable! It runs and looks great, and we love its features. We are very pleased with the value of our car. I highly recommend this dealership! More

Back in March of this year I was rear-ended while driving home from work. I had my vehicle, a 2008 Toyota Highlander, towed to the collision center of Fort Bend Toyota. It was estimated that the repairs woul home from work. I had my vehicle, a 2008 Toyota Highlander, towed to the collision center of Fort Bend Toyota. It was estimated that the repairs would take 2 months to complete. After 4 months and my car still in the body shop, I went to Fort Bend Toyota and spoke to the General Manager, Pat Goldwait. I expressed my concerns about the lack of competence of the body shop and it's manager, Jerry Shapley. He told me he was going to talk with Jerry and call me that afternoon. He never called. Another month went by and I get a call from Jerry Shapley that my vehicle is repaired and ready to be picked up. My husband and I arrive and notice right away that the left side rear panel does not align with the left rear door, the rear hatch would not close and the spare tire was missing among many more miscellaneous flaws. The vehicle stays there another month while the poor workmanship is corrected. After 6 months in the body shop, I pick up my car and take it home. About a week later an Allstate appraiser comes to the house to do a final inspection on the vehicle. It was then discovered there were parts that Allstate had paid to be replaced that were never replaced. My car then goes back to Fort Bend Toyota's Collision Center to have those parts replaced and other failed repairs redone. Another month later Jerry Shapley calls and says the car is ready. Again, my husband and I arrive to pick it up and notice the rear hatch is not aligned with the left side rear panel or the rear bumper. We pointed it out to the Collision Center's manager, Jerry Shapley, and he said "That's as good as it's going to get". Unhappy with the repairs and his response, we walked directly to the dealership to speak with the General Manager, Pat Goldwait. He shakes our hands and we explain our frustrations. He then goes outside and inspects the vehicle. Without saying a word, he turns and walks to the Collision Center. A few minutes later, he literally runs out of the Collision Center and runs right passed my husband and I without saying anything to us. We go back into the dealership to find him so we can discuss the issue but he is no where to be found. That was 3 days ago. He has yet to contact us and I am sure he does not intend to. I just had my car appraised and it lost nearly 50% in value due to poor quality repair work performed by Fort Bend Toyota's Collision Center. You would think after 7 months in their shop they would have done it right. They definetely had the time! More

This dealership has excellent service. This is the 4th Toyota I have owned, and this is the first time that a salesman from any of the dealerships I have been to, has completely explained everything about Toyota I have owned, and this is the first time that a salesman from any of the dealerships I have been to, has completely explained everything about the car in detail to me. The financing was easy and hassle free. I was out of there in no time. More